you recently ordered something online. When the delivery came it was not complete. write a letter to the company to explain what you ordered and what is missing, explain the importance of missing item, ask for replacement item.

Dear Sir/Madam, I am writing
this
letter to you regarding the missing
order
of my online purchase.Recently I see there was a 30% discount on each purchase,so I planned to
order
a watch from your well-eminent Daniel Wellington official website.When the delivery came the item that has been ordered was not in there, it was missing.
Last
week Friday my younger sister visited my house for our family get-together party, during the party her wristwatch was broken which is the very authentic one she ever had and
also
the buckle not working properly.I do observe that the wristwatch was very old and unable to use anymore,
eventually
Add a comma
,eventually
show examples
I got your advertisement on my phone that a promotional price is going on.I decided to present a wristwatch for her birthday which is on April 2nd, to make her surprise and make the day indelible. I was really keen to receive your
order
when it has been delivered to me but the moment open the box the watch was missing.
Then
I contact your online customer care service regarding the missing of my package, they said our system shows that the item has been delivered and instructed me to write a complaint letter officially to you to proceed with
further
action to request to replace my
order
as well. I hope
this
letter will find you and request you to do the necessary action to deliver my package with high priority as soon as possible. Yours Faithfully, Emma
Submitted by mahadhanav on

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