You travelled abroad and faced problems at airport. Write an letter to the airport manager and provide -your flight details -what is problem -suggest some improvements you want to see

Dear Sir, I am writing

this

letter to show my dissatisfaction regarding the service provided at the airport. My name is Arshdeep Kaur and I travelled from India to Canada

last

month on the 12th of February. My flight number was FB 046 and the arrival time was 12:45 pm. There were several problems which I faced during my journey but I will illustrate the major

one

so that nobody else has to survive through

this

one

again.

This

complaint is related to the luggage department. After completing all formalities, when I came to the baggage recovery station,

then

I found that

one

of my suitcases is missing.

Moreover

, the

one

I got, the handle of that

one

was broken, so it is really hard for me to carry it. I went to the Lost and Found department to generate a complaint but It was a lunch break over there. It is very irksome for the person who travels a sixteen-hour flight and

then

has to wait more at the airport without any fault. Even though it's been more than two weeks, still waiting for my missing bag. The lost and found department should work round the clock so that they can solve issues more quickly. There should be no lunch hour or at least someone should be there all the time.

Furthermore

, there should be proper training for the staff members to handle the luggage with care so that everyone can get their belonging in good condition. Hope you will consider my matter and try to solve it more quickly. Yours faithfully, Arshdeep