The graph below shows the number of enquiries received by the Tourist Information Office in one city over a six-month period in 2011.

The line graph illustrates how many tourists made

inquiries

in the Tourist Information Office in a specific city from January to June 2011.

Overall

, there are three methods visitors can use to make queries, either in person, by letter/ email, or by telephone.

However

, these channels are uncommon in the first month, showing fewer figures. Albeit, there is a dramatic change in the pattern as the in-person and by telephone grow significantly throughout the month,

while

by letter/email shows the opposite. In January, more than 800 people made their

inquiries

by telephone which is the highest in that month and fluctuated for several months until April.

Then

, it slowly went upwards, ending with 1600

inquiries

. Followed closely by writing a letter or thru email at under 800. The figure remained for the next two months,

then

dropped to the lowest point in May and June at under 400

inquiries

.

On the other hand

, the personal approach at the beginning was the lowest number at above 400

inquiries

. But the number of tourist queries increased fifth folds, reaching the peak in June, and ended with less than 2000

inquiries

.