In the world of the internet, people write product reviews of products and services. Do you think this is a positive or negative development?

Opinions are divided on whether the fact that customers post online reviews of goods and services is beneficial or harmful. I believe that both buyers and sellers get benefits from

this

trend in general. Online rating of goods and services is advantageous to consumers in terms of saving time and value of

money

. With regard to the former, peer recommendations are credible sources for someone who has to buy any new product or avail of any service. Not only would

this

save someone's time in decision making but

also

helps to select one from a wide variety. As far as value for

money

is concerned, the five-star rating and positive experience of other users ensure the buyers that they are purchasing a good quality product from a genuine retailer, which would be worth their

money

spent. In fact, some reviewers

also

share their experiences related to faulty products and how generous the provider was to refund, which helps others to proceed with payment without worrying about loss of

money

. For these reasons, many consumers benefit from online posted experiences of others' purchases.

In addition

to the advantages to customers as mentioned above, reviews written on a company website

also

offer several benefits to a

business

. The most important of which is free advertising of one's brand.

This

is

due to

the fact that each review

that is

posted online by customers exposes the brand name, the type of product and the service to readers, thereby increasing their awareness of the company and its

business

.

This

kind of free promotion provides mass exposure that one might never be able to afford through traditional marketing channels. Constructive criticism and feedback are other advantages to any

business

firm.

This

could be a good opportunity to resolve customer problems and improve

business

practices,

as well as

to analyze the reasons for customer dissatisfaction to serve them better in the near future.

Therefore

, reviews on the internet are helpful for any organization too. In conclusion, client ratings and feedback

that is

submitted on the internet is an

overall

positive development for both consumers and businesses.

This

is because of the reasons related to the worth of time and

money

, and

business

growth.