There have been some problems with the bus service, especially its reliability, in your area over the last two weeks. Write a letter to the manager of the bus company. In your letter • describe what the problems are • explain how these problems are affecting you • suggest what you would like the company to do

Dear Sir or Madam, I Naga Swetha, often commute to work from SR Nagar to Hitech City in your

bus

service. Not only me, most people often travel in the same

bus

to reach their destinations and thank you for providing great service.

However

, for the

last

two weeks, the

bus

is arriving late and

also

frequent breakdowns are happening on the road

while

travelling. The main issue is, the

bus

is coming 30 minutes late to the stop, because of which the number of passengers getting into the same

bus

has increased.

Consequently

, the

bus

is overcrowded and many people are standing in the aisle. The second one is the

bus

is stopping in-between,

due to

engine breakdown. Because of these problems, mainly working employees are getting affected as they arrive late to work and are frustrated. I would like to suggest changing the

bus

and

also

kindly provide more frequent buses at the same time. I look forward to hearing from you soon. Yours faithfully. Naga Swetha.