There have been some problems with the bus service, especially its reliability, in your area over the last two weeks. Write a letter to the manager of the bus company. In your letter • describe what the problems are • explain how these problems are affecting you • suggest what you would like the company to do

Dear Sir or Madam, I Naga Swetha, often commute to work from SR Nagar to Hitech City in your

bus

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service. Not only me, most people often travel in the same

bus

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to reach their destinations and thank you for providing great service.

However

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, for the

last

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two weeks, the

bus

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is arriving late and

also

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frequent breakdowns are happening on the road

while

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travelling. The main issue is, the

bus

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is coming 30 minutes late to the stop, because of which the number of passengers getting into the same

bus

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has increased.

Consequently

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, the

bus

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is overcrowded and many people are standing in the aisle. The second one is the

bus

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is stopping in-between,

due to

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engine breakdown. Because of these problems, mainly working employees are getting affected as they arrive late to work and are frustrated. I would like to suggest changing the

bus

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and

also

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kindly provide more frequent buses at the same time. I look forward to hearing from you soon. Yours faithfully. Naga Swetha.