write a formal letter yyou ahve an accident

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Dear Sir/Madam, My name is Jimena Ilaria and as a frequent ,customer I have to say I am feeling disappointed that I am not sure if I am going back there. I was walking to the bakery sector when I fell on the floor. At that moment I realised the floor was completely wet, it was just being mopped. I hurt my wrist, when
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happened I did not feel too much pain but when I arrived home the pain started growing so I ended up in the hospital just to have my wrist checked. Nothing was broken, it was fine, it just needed some ice. I feel something should be done to avoid future possible accidents.
For example
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, you can leave a sign of
wet
Correct article usage
a wet
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floor so clients can be aware of that and walk carefully. I hope my advice is taken into consideration and I am looking forward to your response. Yours faithfully, Maria Ilaria
Submitted by jimeilaria on

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The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

  • Dear + name
  • Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

  • Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
  • Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

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