The graph below shows the number of enquiries received by the Tourist Information Office in one city over a six-month period in 2011.

The line graph reveals the enquiry number made by tourists at the Tourist Information in one city from January to June 2011.

Overall

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, among the available channels used for

enquiries

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, tourists prefer asking questions in person most when compared to those made by letter or email, and telephone. It is clearly seen that written

enquiries

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made during the

survey

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gradually drop

in contrast

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to those from the other two channels.

To begin

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with, at the start of the

survey

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in January, tourists walked in to make

enquiries

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at 400 and rose to over 1800

at the end

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of the

survey

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in June.

Next,

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similarly

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, telephone questions were made at around 900 in the first month but fell to 800 before bouncing back to remain at 1000 in March and April. Despite the rise, the number of inquiries made via telephone could not rival those made in person, accounting for 1600

enquiries

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in June.

Lastly

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,

although

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the written

enquiries

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were made at approximately 800 in January, it went down slightly to less than 600 in April and stayed stable at less than 400 in May until the end of the

survey

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.