You use public trasnport and have been facing issues. Write a letter to the public transport autoroties. In your letter include: why public transport is important to you what problem you face suggest what can be done to improve public transport

Dear Sir, I am writing
this
letter to express my frustration regarding the TTC transports that I have been using for the
last
three years.
First,
I would like to thank you for the seamless service within the greater Toronto area.
To begin
with, I must take public vehicles every day
due to
my job, as I can not afford a private commute. I did not find
such
problems when I come to Toronto for the first time.
Moreover
, after the period of Covid 19, everything got changed. Nowadays, I have to wait a longer period of time to take the bus on my way to work.
In addition
to
this
, the bus does not come on time which is really frustrating.
Apart from
this
, the inside of the vehicle is extremely dirty
as well as
I get a bad smell from the bus which makes me nauseous.
Furthermore
, it would be great if you increase the number of buses.
Further
to
this
, impose strict rules regarding cleaning procedures. It will not only make your services better but
also
helps you to expand your business. I hope my suggestions were convincing enough to take action in
this
matter. Anticipating a positive response from you. Warm regards, Lisa
Submitted by Lisa Bhuiyan on

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The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

  • Dear + name
  • Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

  • Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
  • Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

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