You recently stayed at a hotel for a conference with your company and there were several problems with your room. Write to the hotel management to complain. Include • Where you stayed • What the problems were • How they can fix your complaints

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Dear Sir or Madam,
This
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is Islam Mohamed, one of your
hotel
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guests. I am writing
this
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letter regarding many issues which I faced during my stay at the
hotel
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from 21st June to 25th June.
To begin
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with, I have stayed for 4 nights in room number 235 to attend the international medical conference with my company. Unfortunately, I had a bad experience with the facilities in my room.
Furthermore
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, the air conditioner was in bad condition, the furniture was very old, and there was no hot water in the bathroom.
Therefore
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, I phoned the receptionist to ask him to fix these issues, but I was not satisfied with his actions. Actually, if I had known that the service was going to be so bad, I would asked my
manger
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manager
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to hold the conference at another
hotel
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.
Finally
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, as you are a well-reputed
hotel
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, I feel that the best course of action to deal with
this
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is to fix these problems as soon as possible because my company is going to hold another conference next month. I look forward to hearing from you, and your prompt response in
this
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matter is greatly appreciated. Faithfully yours, Islam Mohamed
Submitted by drislam999 on

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Topic Vocabulary:
  • I am writing to express my dissatisfaction with...
  • ...which I encountered during my recent stay at...
  • The first issue was...
  • Additionally, I found that...
  • Moreover, the... was not up to standard.
  • I suggest that...
  • This experience has left me...
  • I hope you will address these concerns promptly by...
  • To improve your service, you could...
  • As a form of compensation, I would appreciate...
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