You recently stayed at a hotel for a conference with your company and there were several problems with your room. Write to the hotel management to complain. Include • Where you stayed • What the problems were • How they can fix your complaints

Dear Sir or Madam,

This

is Islam Mohamed, one of your

hotel

guests. I am writing

this

letter regarding many issues which I faced during my stay at the

hotel

from 21st June to 25th June.

To begin

with, I have stayed for 4 nights in room number 235 to attend the international medical conference with my company. Unfortunately, I had a bad experience with the facilities in my room.

Furthermore

, the air conditioner was in bad condition, the furniture was very old, and there was no hot water in the bathroom.

Therefore

, I phoned the receptionist to ask him to fix these issues, but I was not satisfied with his actions. Actually, if I had known that the service was going to be so bad, I would asked my

manger

Correct your spelling

manager

show examples

to hold the conference at another

hotel

.

Finally

, as you are a well-reputed

hotel

, I feel that the best course of action to deal with

this

is to fix these problems as soon as possible because my company is going to hold another conference next month. I look forward to hearing from you, and your prompt response in

this

matter is greatly appreciated. Faithfully yours, Islam Mohamed