You have just returned from holiday and were not satisfied with your trip. Write to the travel agency. In your letter •Say where / when you went on holiday •Explain why you are not satisfied with your holiday •Tell them what you would like them to do

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Dear Sir/Madam, I am writing
this
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to express my dissatisfaction about my recent family tour to "Niagara Falls".
Firstly
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, I planned a vacation with my family because I had some spare time. My kids always prefer boating,
therefore
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, I booked tickets for October 18th, through an agency namely "Toronto Travellers".
Secondly
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,
while
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booking, I specifically mentioned booking a business class
due to
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comfort issues .
However
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, I was shocked to see our seating location in economy class it led to back pain
due to
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seat discomfort. Not only that but
also
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we had to wait for 2 hours for a person to receive us after reaching the destination.
Additionally
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, prior to the travel, they confirmed that the trip amount included charges for boating and all games but later changed their word and charged an extra $500 for activities.
Hence
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, I am not satisfied with the
overall
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trip.
Finally
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,
this
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outing became a horrible experience for us and was not satisfactory at all.
Hence
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, could you please refund the full amount as compensation for my bad experience
.
Change the punctuation
?
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Please consider
this
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request a priority and respond at your earliest Yours faithfully, Nancy

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task response
Provide more specific details about the dissatisfaction with the holiday.
coherence cohesion
Ensure a logical flow of ideas and provide smooth transitions between paragraphs.
lexical resource
Expand your vocabulary and use more varied expressions.
grammatical range
Demonstrate a wider range of sentence structures and improve control over grammar.

Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

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