You have ordered a product on a website and received a different product. Write a letter the company. Write a letter
Dear Sir or Madam,
Two weeks ago I ordered a leather
wallet
from your online store. I was excited when it arrived but very disappointed to find that the product was poorly made and unusable. I am hoping that you will replace it soon.
In relation to the specifics of the order, I purchased this
leather wallet
through your website called Fashion Era on Fabruary
27th using my PayPal account. The order number is W34405 and I am attaching a copy of my receipt.
The issue with the Correct your spelling
February
wallet
is that the credit card pockets are sewn shut and I am unable to store my cards inside securely. The picture of the item on your website clearly shows cards safely stored in the little pouches so I’m sure this
is a manufacturing flaw. Besides
, I ordered a brown wallet
but to my surprise the delivered product is black!
As a solution, and because I really like the wallet
, I am hoping that you will agree to send me another one for free. Otherwise
, I would like a full refund and I will be contacting PayPal complaints if I do not hear back from you in regards to this
within a week.
Thank you for giving the matter your attention and I hope to hear your reply soon.
Yours faithfully,
NattSubmitted by viewsoysoongnern on
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Task Response
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Coherence and Cohesion
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