You have ordered a product on a website and received a different product. Write a letter the company. Write a letter

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Dear Sir or Madam, Two weeks ago I ordered a leather
wallet
Use synonyms
from your online store. I was excited when it arrived but very disappointed to find that the product was poorly made and unusable. I am hoping that you will replace it soon. In relation to the specifics of the order, I purchased
this
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leather
wallet
Use synonyms
through your website called Fashion Era on
Fabruary
Correct your spelling
February
27th using my PayPal account. The order number is W34405 and I am attaching a copy of my receipt. The issue with the
wallet
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is that the credit card pockets are sewn shut and I am unable to store my cards inside securely. The picture of the item on your website clearly shows cards safely stored in the little pouches so I’m sure
this
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is a manufacturing flaw.
Besides
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, I ordered a brown
wallet
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but to my surprise the delivered product is black! As a solution, and because I really like the
wallet
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, I am hoping that you will agree to send me another one for free.
Otherwise
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, I would like a full refund and I will be contacting PayPal complaints if I do not hear back from you in regards to
this
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within a week. Thank you for giving the matter your attention and I hope to hear your reply soon. Yours faithfully, Natt

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Task Response
To improve your task response, ensure that every aspect of the prompt is addressed comprehensively. This includes providing more detail about the desired resolution and any steps you've already taken to resolve the issue.
Coherence and Cohesion
For coherence and cohesion, consider the judicious use of linking words to smoothly connect ideas across paragraphs. While your letter flows well, additional connectors could further enhance readability.
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