IELTS Writing Correction Service
Writing Samples
Band 8

People in your area are having problems with their internet connection. Write a letter to the company which provides the connection. In your letter: - describe the problems - explain how they are affecting people - say what the company should do to help

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Dear Claro Maintenance department I'm writing
this
Linking Words
 letter to let you know about an issue we have been suffering since two weeks ago. The
internet
Use synonyms
 service is getting slower day by day.
Firstly
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, the
internet
Use synonyms
's speed test showed that actually is 10% of the current capacity.
In contrast
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, on top of that, there are people who need
internet
Use synonyms
 service as a crucial way to live.
For instance
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, most neighbours are working at home office modality, which means that their jobs are jeopardized by your fault.
Moreover
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, there is a hospital nearby with special equipment designed exclusively to maintain live elderly communities but its functions are carried out by using data mobile.
Thus
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, the lives of tens of octogenarians are getting in risk.
To conclude
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, I wish
this
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 problem were off but considering the critical situation, I think you should take the ball in your court and send immediately technicians that fix the
internet
Use synonyms
 servers or build high modems , especially for supporting low levels of
internet
Use synonyms
 speed. Looking forward to seeing you. Yours sincerely, Sebastián, el galán.

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Greeting and Closing
Ensure your greeting and closing are appropriate for the letter's formality. Your closing, 'Looking forward to seeing you,' might be slightly informal considering the context.
Grammar and Clarity
Be cautious with typos and grammatical errors, (e.g., 'internet's speed test showed that actually is 10% of the current capacity' could be more clearly worded to 'internet speed tests have shown that the speed is only 10% of the promised capacity.').
Task Achievement
For a stronger impact, directly state the actions you expect from the company, such as 'Please send technicians as soon as possible to fix the issue' instead of using more passive or indirect expressions.
Task Achievement
You effectively described the problems with the internet connection and how these are affecting your community, which aligns well with the task.
Logical Structure
Your letter has a clear structure, with each paragraph addressing a different aspect of the issue, which aids in the coherence and cohesion of the text.
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