You are a student at an English language school in Brighton and are living in private accommodation with other flat mates. You have not had hot water or heating for some time. The landlord’s workmen have tried to fix the problem but without success. Write a letter to the landlord. In your letter: • state your reason for writing • describe the problems • propose a solution

To my respected landlord. I am writing
this
letter to inform you about the heating system. We do not have hot water and heating services and
this
issue causes some problems for us. Some days ago, we were deprived of hot water and
as a result
, we can not take a shower or even wash our dishes or clothes easily.
Furthermore
, since we have an extremely poor heating structure as well, we are about to get sick because the weather is cold and the water is not warm enough.
Although
, some workers make efforts to repair the arrangement, unfortunately, they do not thrive yet. I think it is better that find more experienced workers to fix the organization. One professional company which has skilful repairmen and certified heating engineers with well-developed tools may help us to get rid of
this
situation. We can find them on the Internet and ask them to assist us in resolving
this
problem. Thank you for cooperating and paying attention to my letter and I am glad to help you in any aspect of
this
issue. M
Submitted by Maral.qanbarii1992 on

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Coherence and Cohesion
Ensure that your paragraphs are clearly divided and each paragraph focuses on a specific point. This will enhance the readability and organization of your letter.
Task Achievement
You might want to introduce your letter more formally by providing a brief context about yourself as the tenant, which could include the duration of your tenancy or how you've responsibly addressed this issue before reaching out to the landlord.
Task Achievement
You have effectively communicated the problems and proposed a practical solution, demonstrating a strong task response.
Coherence and Cohesion
The logical flow of your letter, from introduction to conclusion, is commendable. Each paragraph smoothly transitions to the next, aiding the letter's overall coherence.

The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

  • Dear + name
  • Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

  • Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
  • Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

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Topic Vocabulary:
  • accommodation
  • tenant
  • landlord
  • maintenance
  • heating system
  • certified heating engineer
  • temporary arrangement
  • compensation
  • inconvenience
  • discomfort
  • urgency
  • prompt response
  • professional assessment
  • cooperate
  • resolve
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