The rise of social media platforms has made it easier for people to vent their frustrations and complaints publicly. What is the consequence of this trend? Is there any benefit to expressing complaints on social media?
Expressing unpleasant emotions and complaints publicly becomes easy for
people
due to
the growth of social media channels. While
this
trend promotes violence among people
, it becomes a measure of quality
-checking of services
.
Primarily, the events of violence are upsurging due to
this
phenomenon. When some people
criticise something online, a few people
retaliate their sayings as they hold an opposite opinion which creates conflicts among them and leads to the formation of groups. This
continuous debate converted into personal comments; consequently
, verbal fights occur more frequently. For example
, had the representative of two opposite political parties not written comments on Twitter against each other, their followers would not have been indulged in a fight at Maharastra. Therefore
, it breaks the harmony in the society.
However
, the above-mentioned approach ensures quality
control. Since clients make comments online after receiving services
, everybody can analyse the standards delivered by the companies from these messages which may impact their sales. To maintain the reputation among people
, companies adopt other strategies by enhancing the quality
so that they can attract more clients towards their organisation. For instance
, Myntra has improved its services
from last
year in response to the feedback given by its clients.
Besides
acting as a tool for quality
checks, this
scenario aids customers in determining where to take services
. If people
analyse the messages on the company's website, they will learn about other people
's experiences and can decide whether to get a service or not. Thus
, it represents the reality of services
delivered by companies even if they promise to be the best in the market.
In conclusion, venting out negative feelings through social media platforms results in violence in society; however
, it poses quality
assurance as a merit.Submitted by immysandhu94 on
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Coherence & Cohesion
Your essay has a clear and relevant introduction and conclusion, which provides a cohesive structure. However, the introduction could be slightly expanded to give more context on the topic.
Coherence & Cohesion
While the logical flow of ideas is generally good, sometimes the transition between paragraphs and ideas could be smoother. Consider using a variety of linking words and phrases to enhance the flow.
Coherence & Cohesion
Although your main points are well-supported, ensure that each paragraph sticks to one central idea to enhance clarity. For example, you could separate the discussion on quality control and customer decision-making into distinct paragraphs.
Task Achievement
Your response addresses the task effectively by discussing both the consequences and benefits of expressing complaints on social media. However, you could provide more specific examples or further elaborate on existing ones to fully substantiate your points.
Task Achievement
You have presented clear and coherent ideas throughout your essay. To raise your score further, focus on providing more in-depth analysis and explanation of your points.
Task Achievement
The inclusion of relevant examples enhances the substance of your essay. To strengthen it further, ensure your examples are detailed and directly tied to the main ideas you want to convey.
Coherence & Cohesion
Your essay has a well-defined structure with a clear introduction, body, and conclusion.
Task Achievement
You have addressed both parts of the task by discussing consequences and benefits, demonstrating a balanced approach.
Coherence & Cohesion
Your ideas and arguments are clear and logical, making it easy for the reader to follow your line of thought.
Task Achievement
The examples you provided, such as the political party debate on Twitter and Myntra's service improvement, are relevant and effectively illustrate your points.
Support ideas with relevant, specific examples
Examples make your writing easier to understand by illustrating points more effectively.
Examples, if used properly, not only help you get higher marks for ‘Task Response’ but also for ‘Coherence’.
When giving examples it is best to put them after your main idea or topic sentence. They can be used in the middle of supporting sentences or they can be used to start a new sentence. There is no rule for where exactly to give examples in essays, logically they would come after your main idea/topic sentence or just after a supporting sentence.
Linking words for giving examples:
- for example
- for instance
- to illustrate this
- to give a clear example
- such as
- namely
- to illustrate
- take, for example
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