The rise of social media platforms has made it easier for people to vent their frustrations and complaints publicly. What is the consequence of this trend? Is there any benefit to expressing complaints on social media?

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In recent years, a lot of social
media
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applications
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have been made by big companies that facilitate communication and interaction between
people
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.
People
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use these
applications
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to broadcast their complaints about online
services
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or simply apply their
opinions
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publicly.
While
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this
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movement has some negative consequences, I believe that its advantages outweigh its negative aspects. Using social
media
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applications
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as a substrate for complaining and criticizing individuals and
services
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has a lot of consequences. Many politicians want to remain popular among
people
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;
thus
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, they should behave more conservatively when they are talking, especially in front of the camera. Another consequence
that is
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worth mentioning here is the fact that in the past, there was not any competition between shops and other types of
services
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; but, with the rapid growth of technology, and, with the help of social
media
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applications
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, today many online
services
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and shops have a lot of rivals, which made them produce better and of course chipper products. The first and most important benefit of using social
media
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platforms and a tribune is the fact that now,
people
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have the power to broadcast their
opinions
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toward specific individuals or
services
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;
for instance
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, it could be a politician or an online food shop.
Thus
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, no one could censor public
opinions
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towards a subject.
Secondly
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, when companies and
services
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become aware of the power of
people
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’s
opinions
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about their service, they try to do better and offer better
services
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.
Lastly
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, peoples’ attitudes toward subjects and daily topics can help researchers greatly;
For example
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, I remember when I was at university, I used Twitter’s data as my dataset and built my own statistics for my paper. In conclusion, I would argue that using social
media
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applications
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as a platform to criticize products and
services
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has many consequences which could be positive many times.
Submitted by amir1375.6 on

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task achievement
Try to elaborate more on the negative consequences to provide a balanced view. This will help in achieving a more thorough task response.
coherence cohesion
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introduction conclusion
The essay has a clear introduction and conclusion, which effectively frame the overall argument.
task achievement
Main ideas are presented clearly and essay largely stays on topic.
coherence cohesion
The logical structure of the essay is fairly solid, with each paragraph addressing a specific point.

Your opinion

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Topic Vocabulary:
  • Accountability
  • Public venting
  • Reputation management
  • Social media platform
  • Complaining culture
  • Community solidarity
  • Conflict resolution
  • Entitlement
  • Direct communication
  • Customer service
  • Exposure
  • Misinformation
  • Amplification
  • Systemic issues
  • Constructive feedback
  • Online atmosphere
  • Negative content
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