The rise of social media platforms has made it easier for people to vent their frustrations and complaints publicly. What is the consequence of this trend? Is there any benefit to expressing complaints on social media?
In recent years, a lot of social
media
applications
have been made by big companies that facilitate communication and interaction between people
. People
use these applications
to broadcast their complaints about online services
or simply apply their opinions
publicly. While
this
movement has some negative consequences, I believe that its advantages outweigh its negative aspects.
Using social media
applications
as a substrate for complaining and criticizing individuals and services
has a lot of consequences. Many politicians want to remain popular among people
; thus
, they should behave more conservatively when they are talking, especially in front of the camera. Another consequence that is
worth mentioning here is the fact that in the past, there was not any competition between shops and other types of services
; but, with the rapid growth of technology, and, with the help of social media
applications
, today many online services
and shops have a lot of rivals, which made them produce better and of course chipper products.
The first and most important benefit of using social media
platforms and a tribune is the fact that now, people
have the power to broadcast their opinions
toward specific individuals or services
; for instance
, it could be a politician or an online food shop. Thus
, no one could censor public opinions
towards a subject. Secondly
, when companies and services
become aware of the power of people
’s opinions
about their service, they try to do better and offer better services
. Lastly
, peoples’ attitudes toward subjects and daily topics can help researchers greatly; For example
, I remember when I was at university, I used Twitter’s data as my dataset and built my own statistics for my paper.
In conclusion, I would argue that using social media
applications
as a platform to criticize products and services
has many consequences which could be positive many times.Submitted by amir1375.6 on
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