You recently had your computer fixed at a local computer store, however, you are not pleased with the service you received. Write a letter to the store manager. In the letter:  describe the situation  explain why you are dissatisfied  say what you want the manager to do Write at least 150 words.

Dear Sir/Madam I am writing
this
letter to complain about the unsatisfactory service of my
laptop
at your store. I have an issue with the Mouse of HP Intel i5, replaced by one of your salesmen.
However
, it's not functioning properly even after spending over five thousand. I am working as an intern in Infosyis where I use my
laptop
daily. The mouse has been working slowly for a few weeks. I visited your shop and the salesman advised me to replace it. I have been thinking
to take
Change preposition
of taking
show examples
it to the agency, but he assured me that he will put
original
Add an article
the original
an original
show examples
part in it and will return it the next day. The next day after paying the bill, I restarted my
laptop
and found that the mouse
is
Wrong verb form
was
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still not working and the window was not responding either. I have my important meeting lined up and some documents are stored on the computer hard disk. I am so disappointed with the service. I request you to repair my
laptop
at the earliest within the amount that I already paid.
Moreover
, I want to see the receipt of the purchase of original parts. I am looking for your response as soon as possible. Yours faithfully, Amarjot Kaur
Submitted by amarjot755 on

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task achievement
Include more specific details about the problem with the mouse and any actions already taken to troubleshoot it.
coherence cohesion
Ensure smooth transitions between paragraphs to enhance flow.
task achievement
The letter clearly addresses all aspects of the task: describing the situation, explaining the dissatisfaction, and stating what action is requested.
task achievement
A polite and appropriate tone is maintained throughout the letter.
coherence cohesion
The letter has a clear structure and logical flow.
coherence cohesion
Proper greeting and closing are used, which is appropriate for a formal letter.

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Topic Vocabulary:
  • repair
  • technician
  • malfunctioning
  • reevaluation
  • refund
  • unsatisfactory service
  • frequently crashing
  • performance improvement
  • charged for new parts
  • initially promised
  • lengthy repair time
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