You have bought a new camera but when you got it home you found it had some problems. You returned the camera and spoke to the company representative a week ago but the camera has still not been repaired. Write a letter to the company. In your letter: Introduce yourself. Explain the situation. Say what action you would like the company to take.

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Dear Sir or Madam, My name is Arthur, and I recently purchased a

camera

Use synonyms

from your store located on Main Street. I am writing to address an issue I encountered with my new

camera

Use synonyms

, which I brought home

last

Linking Words

month. Unfortunately, when I tried to use it, I discovered that it had several defects, including a malfunctioning lens and inconsistent image quality. A week ago, I returned the

camera

Use synonyms

to your facility and spoke with a representative who assured me that the repairs would be carried out promptly.

However

Linking Words

, it has been a week since our conversation, and I have yet to receive any updates regarding the status of the repairs. I rely on

this

Linking Words

equipment for my photography work, and the prolonged delay is causing significant inconvenience. I would appreciate it if you could expedite the repair process and provide me with a clear timeline for when I can expect my

camera

Use synonyms

to be returned in full working order. If repairs are not feasible, I would prefer a full refund so I can purchase a replacement. Thank you for your prompt attention to

this

Linking Words

matter, and I look forward to your swift response. Yours faithfully, Arthur

omondavlat91Mon Aug 05 2024

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task achievement

Consider providing a bit more detail about the original purchase date to give more context about the timing of the events.

coherence cohesion

You may want to clearly separate the introduction and the explanation of the situation into distinct paragraphs for enhanced clarity.

suitable writing tone

Excellent use of polite and formal language suitable for a letter of complaint.

logical structure

Clear and logical flow of ideas, with each paragraph addressing a specific point.

single idea per paragraph

Effective use of paragraphing that makes the letter easy to read and understand.

3
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 8.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

6 paragraphs

197 words

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