You travelled by plane last week and your suitcase was lost. You have still heard nothing from the airline company. Write to the airline and - Explain what happened. - Describe your suitcase and tell them what was in it. - Find out what they are going to do about it.

Dear Sir/ Madam, I am writing to express my dissatisfaction regarding a lost
suitcase
during my flight with your airline
last
week. My flight number was 4589745 and I traveled from Toronto to Milan on October 4th.Upon
arrival
Add a comma
arrival,
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I could not find my
suitcase
in the luggage
carousal
Correct your spelling
carousel
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area and despite filling out the lost
uggage
Correct your spelling
luggage
form, I have not heard back from your airline. The
suitcase
in question is a
medium-size
Correct your spelling
medium-sized
show examples
black
suitcase
with a blue strap around it. It is made of a hard material, and it has a tab with my name and contact information. inside the
suitcase
, there are several important items, including clothing for a one-week business trip, a laptop, and some documents related to my work. I would appreciate it if you could provide an update on the status of my lost luggage and clarify what actions have been taken to find it. Could you
also
inform me of any compensation procedure in case it can not be located? I look forward to your prompt response and a satisfactory resolution. Yours faithfully, Serwa Rashidpour
Submitted by bahram.azizzade on

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task achievement
The response clearly addresses all parts of the task and provides detailed information. Consider reviewing the flow of ideas within each paragraph to enhance cohesion further.
coherence and cohesion
Ensure that each paragraph maintains a single clear idea and the logical progression between paragraphs is smooth.
task achievement
The letter is polite and professionally directed to the airline, showing a suitable writing tone.
coherence and cohesion
The letter starts with a clear and appropriate greeting and ends with a polite closing, adding to its effectiveness.

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Topic Vocabulary:
  • flight itinerary
  • baggage claim
  • missing luggage
  • distinguishing features
  • high-value items
  • sentimental value
  • compensation policy
  • alternative measures
  • regular updates
  • trace the case
  • inquire
  • express dissatisfaction
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