People in your area are having problems with their internet connection. Write a letter to the company which provides the connection. In your letter, describe the problems explain how it is affecting people say what the company should do to help Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows:

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Dear Sir/Madam, I am writing
this
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letter to formally express my dissatisfaction with the internet services provided by your company in my Wilson
area
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. Actually,
From
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Since
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last
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month, my
neighbors
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neighbours
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and I have been experiencing internet problems
such
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as low speed, frequent disconnections, and complete outages. As we know, your company's towers are far away from our
area
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, and that may be affecting the services. People in the local
area
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are facing many issues
due to
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this
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disruption. Most of the people in my
area
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, including myself, work remotely; it is really hard for us to complete our jobs because of the bad internet connection. People cannot even use their mobile banking or other online services. I would really appreciate it if you sent someone from your technical team to our
area
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to figure out the reason for the problem and provide an upgraded infrastructure. I trust that you will handle
this
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problem seriously and respond at your earliest convenience. Please feel free to contact me at [email protected] if you require any additional information. Thank you for your attention to
this
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matter. Yours Sincerely, Theo Akl
Submitted by maangaganpreet51 on

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Task Response
Try to elaborate a bit more on specific solutions the company could implement, such as suggesting upgrading the towers or improving bandwidth allocation.
Coherence and Cohesion
Make sure each paragraph focuses on a single idea, particularly when describing problems and effects.
Task Response
The letter uses a formal tone which is appropriate for addressing a service company.
Coherence and Cohesion
Clear and respectful opening and closing, fitting for formal correspondence.
Topic Vocabulary:
  • Internet service provider (ISP)
  • Bandwidth
  • Latency
  • Connectivity issues
  • Outage
  • Frequent disruptions
  • Technical support
  • Service disruption
  • Signal strength
  • Residential area
  • Work-from-home
  • Online learning
  • Compensation
  • Escalate the issue
  • Reliable service
  • Technical team
  • Infrastructure improvements
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