People in your area are having problems with their internet connection. Write a letter to the company which provides the connection. In your letter,     •    describe the problems     •    explain how it is affecting people     •    say what the company should do to help

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Dear Sir/Madam, I trust you are doing well. The purpose of writing
this
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letter is to complain about the
Internet
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service, which you are providing in my area. First and foremost, individuals are not able to connect their devices
with
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to
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the
internet
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during the peak hours of work.
Besides
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this
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, on the weekends, people are suffering from the low speed of the
internet
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.
Due to
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these problems, everyone has to commute to different places in search of the
internet
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.
Additionally
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, students are
also
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having issues
while
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attending their online classes. At the very least, everyone from my area would be grateful if the company would improve their service and provide technicians to monitor connections.
As well as
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the company should reimburse the connection fees to all the customers who are struggling
from
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with
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these issues. I hope you understand our problems and take the necessary steps to
resolve
Correct pronoun usage
resolve them
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. Thank you for your time and consideration. Yours faithfully, Dhruvi Patel

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task achievement
Consider providing more specific details about the problems with the internet connection for clarity.
task achievement
Ensure a more formal tone throughout the letter to match the professional communication.
coherence cohesion
Add transitions between ideas to enhance flow and coherence.
task achievement
The problems are clearly outlined, and specific issues like peak hours and weekends are mentioned.
coherence cohesion
The letter is well-structured with separate paragraphs for different points.
coherence cohesion
The closing is polite and appropriately formal for the context of the letter.

Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

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