Two weeks ago you bought a radio from a local branch of a well-known chain of shops. It did not work properly. The shop took it back and said they would repair it. You have waited a week and it is still not ready. Write a letter to the shop. In your letter say what has happened and how you feel ask them to explain why there has been a delay ask them to repair the radio very quickly or to supply you with a new radio.

✨ Do you want to improve your IELTS writing?

Dear Sir or Madam, I am writing to express my disappointment in relation to the radio that I bought recently which did not work properly so I returned it to the shop so that they can repair it and send

Correct pronoun usage

show examples

back to me. I feel very frustrated about it as I did not expect

this

Linking Words

quality of service from the branded shop.

While

Linking Words

returning the radio I was informed by the salesman that they would get back to me as soon as possible. Since

then

Linking Words

it has been a week and still have not got any response. I would request you to please let me know the issue and explain why there has been a delay in fixing it. I would suggest fixing it in the next 2 working days or if you think

this

Linking Words

is not possible

then

Linking Words

please replace it with a new radio and deliver it to my home address. Looking forward to your quick action. Yours sincerely, Payal

pskhandelwal13Thu Mar 27 2025

Unauthorized use and/or duplication of this material without express and written permission from this site's author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

coherence and cohesion

Consider organizing your letter into clearer paragraphs, each focusing on a specific aspect of your message.

task achievement

Ensure complete clarity regarding your requests by explicitly stating deadlines or conditions for both repair and replacement.

task achievement

The tone of the letter is polite, which is appropriate for a formal complaint.

task achievement

You clearly express your frustration, which adds a personal touch to the letter.

3
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
1
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 8.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 8.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

162 words

🚀 Prepare for IELTS writing section today!

Unlimited Task 1 & Task 2 checks
Practice with essays, charts, and letters.
Personalized suggestions & mistake analysis
Spot every mistake and boost your score.
Topic ideas & vocabulary helpers
Expand your ideas and use the right words.
Progress tracking
Watch your writing improve with every practice.

Topic Vocabulary:

malfunctioning
inconvenience
promptly
compensation
customer satisfaction
reliable
favorable resolution
essential
retail business
well-known chain
swift resolution
personal use
disappointment
frustration
inquiry

What to do next:

Look at other essays:

7.5
band
Scientific research should focus on solving practical problems rather than expanding knowledge for its own sake. To what extent do you agree or disagree?
The essay surrounding the focus of scientific investigation often centers on whether it should prioritize solving practical problems or whether the pursuit of intelligence for its own sake holds equal importance. I contend that expanding awareness is equally vital for long-term advancements.
6
band
In some countries, more and more people are becoming interested in finding out about the history of the house or building the live in. What are the reason for this? How can people research this?
Recent research indicates that the history of the house we live in is no longer considered unimportant but also selection criteria for us. Additionally, it is certain that there will be a significant and increasing number of people from all over the world in this thought who investigate the past of the house. This may be a result of bad news on the web and new web pages used for comparison. Throughout this article, I will present discussions on the subject and provide examples to elaborate on the details of this emerging phenomenon.
7
band
Topic: Parents should limit their children’s screen time. To what extent do you agree or disagree?
In today’s digital world, children spend a significant amount of time using electronic devices such as smartphones, tablets, and computers. Many people believe that parents should limit their children’s screen time. I completely agree with this view because excessive screen use negatively impacts children’s health and academic performance.
7
band
Last week you were on a flight to London. Unfortunately, when you got off the plane, you left a bag there. You did not remember about the bag until you got to your hotel. Write a letter to the airline, In your letter explain what has happened describe the bag and its contents say what you would like them to do about this problem
I am writing about my bag which was left on the flight from Toronto to London last week.
6.5
band
Computers and A.I technology are increasingly being used for online education. Can artificial intelligence enhance the learning experience? Is this a positive or negative development?
It is a fact that the application of modern devices and facilities in education online is significant. Although it is possible to improve the experience of learning, there are potential risks, such as the gap in knowledge and health problems.

Scientific research should focus on solving practical problems rather than expanding knowledge for its own sake. To what extent do you agree or disagree?

In some countries, more and more people are becoming interested in finding out about the history of the house or building the live in. What are the reason for this? How can people research this?

Topic: Parents should limit their children’s screen time. To what extent do you agree or disagree?

Computers and A.I technology are increasingly being used for online education. Can artificial intelligence enhance the learning experience? Is this a positive or negative development?