There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. Write a letter to your manager. In your letter •Describe the complaints that have been made •Say why the reception area is important •Suggest how the reception area could be improved

Dear Company Manager, Hello, I hope

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message finds you well. I am writing to you about the suggestions which can be used to improve the company’s lobby situation. As you know, the company faces some complaints about the condition of the reception area, because the visitors are not satisfied with its condition. These complaints include a poor ventilation system, uncomfortable chairs, and most importantly, a small sitting space for our patrons. Since the reception area is the first place which our customers and visitors face, it is essential that

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place appears comfy, modern and spacious to them. If our visitors feel that our company respects them by hosting them in a comfortable and convenient lobby, the company’s reputation will be boosted significantly. I suggest that if we can expand our current lobby by adding the warehouse space to it, and refurbish the whole region with a modern architecture, we will have a spacious reception area with a proper ventilation system.

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, we ought to replace the current uncomfortable chairs with comfy sofas. I highly appreciate that you asked for my suggestions, and I am highly thankful that you spent time reading my letter. I am looking forward to hearing from you at your earliest convenience. Yours sincerely, Reza Ghorbani.

onerepublic73

Aug 19, 2025

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coherence

Keep one idea in each paragraph. Start with the problem, then why it matters, then how to fix it.

greeting

Use only one greeting line. Do not write 'Hello' after 'Dear'.

lexis

Use clear plans for the space and the look. Avoid long and new words.

task response

Clear aim with main points.

tone

Polite closing and tone.

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2
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

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Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

9 paragraphs

211 words

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