You travelled by a long-distance bus recently and your suitcase was damaged. Write a letter to the bus company. In your letter, inform the bus company of when and to where you travelled describe your suitcase and what happened to it explain why the company should pay for a new suitcase

Dear Sir/Madam, I am writing to complain about the damage that was done to my suitcase
while
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I travelled in one of your company buses from Chennai to Delhi on 17th of November, 2026. Let me explain to you about what happened to my suitcase in detail. My luggage bag was brown in colour with multiple provisions to stuff my things , and it was made of high-quality leather, which was gifted to me by my late grandfather. Unfortunately, it was torn on the top when they clubbed it
along with
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other luggage on the bus. The suitcase is more precious to me as I have been keeping it for almost 20 years. I am requesting you to offer a full refund because the damage was not repairable. Kindly check
this
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and get back to me at your earliest convenience. I am looking forward to hearing from you as soon as possible. Yours sincerely, Jeevitha S

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Coherence and structure
Group related ideas in separate paragraphs and use a clear order: route, bag description, then what you want from the company.
Language use
Some sentences use odd words. Use simple talk and plain grip to show the issue.
Task response
Be precise about what you want (offer a repair, refund, or compensation) and mention any proof you have.
Style
Keep a formal tone and avoid long, hard phrases; say what happened and what you hope for.
Language use
Dear Sir/Madam is used and closing is polite.
Content quality
The letter states where and when you travelled.
Task focus
The letter asks for action from the company.
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