IELTS Writing Correction Service
Writing Samples
Band 5.5

People in your area are having problems with their internet connection. Write a letter to the company which provides the connection. In your letter, describe the problems explain how it is affecting people say what t

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Dear Sir or Madam, I am writing a letter to express my disappointment with the service we are getting from your company
,
Punctuation problem
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 over the
last
Linking Words
 two weeks. In the past, there were no issues, but since the new optic fibre cables have been installed, we are facing a decrease in the speed of the internet.These days
the
Punctuation problem
, the
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 internet has become a part of life, and everything ranging from education to daily household tasks is dependent on it. People in my area are facing lots of issues in their daily lives
due to
Linking Words
this
Linking Words
 situation. It has become difficult for kids to do their studies, and the remote workers are facing difficulty
to fulfil
Wrong verb form
fulfilling
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 their professional commitments. The folks who used to order their food online
,
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 now
they
Correct pronoun usage
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have to visit restaurants physically, and some of these are elders, who face severe health ailments,
Linking Words
therefore
Correct word choice
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they have to travel for their basic needs. It would be very helpful if the company
starts
Wrong verb form
started
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 to detect the faulty equipment and rectify the system,
then
Linking Words
 only our area can return to
normal
Correct determiner usage
its normal
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 routine. I hope
this
Linking Words
 problem will be solved soon. Yours truly,

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task response
Say more clearly what you want the company to do. For example, ask them to check the new cables, find the cause, and tell people when the service will be fixed.
task response
Keep a polite but firm tone. Instead of saying the company 'starts to detect', use a clear request such as 'Please check the system as soon as possible.'
coherence and cohesion
Your letter has a clear order: the problem, its effect, and your request. Make the link between ideas smoother by leaving a space after each full stop.
coherence and cohesion
The last paragraph can be more direct. State your main request first, then end with hope for a quick fix.
task response
You describe the slow internet, explain how it affects children, workers, and older people, and ask the company to act.
coherence and cohesion
Each main paragraph has one clear job, and the greeting and closing are suitable for a formal letter.
The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

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