Some people believe that violence on television and in computer games has a damaging effect on society. Others deny that these have any significant influence on people's behavior? What is your opinion?
You travelled to another city on business last week, and there was a problem with
your hotel room.
Write to the hotel manager. In your letter…
- Tell the manager about the problems you had
- Explain to them how you feel about what happened
- Let them know what actions you would like them to take.
Write no less than 150 words
You do NOT need to write any addresses
Start your letter as follows:
Dear Sir or Madam,
Some people believe that the Earth is being harmed (damaged) by human activity. Others feel that human activity makes the Earth a better place to live. What is your opinion? Use specific reasons and examples to support your answer.
Tourism is one of the fastest growing industries and contributes a great deal to economies around the world. However, the damage tourism can cause to local culture and the environment is often ignored. To what extent do you agree or disagree?
An increase in the production of consumer goods results in damage to the natural environment. Why is this the case, and what solutions are possible? Write at least 250 word
You have bought furniture from a store. When you received, there were some damages. Write a letter to the concerned store manager.
In your letter, you should: Give information about the furniture. Explain the damage Ask the manager to solve your issue.
The increasing demand for oil and gas has made it necessary to look for these energy sources in remote and untouched natural places. Do you think the advantages of locating oil and gas in these areas outweigh the disadvantages of damaging these places?
You recently attended a local event in your community and enjoyed it. You want to write a letter to the organizer of the event.
In your letter:
Explain which event you attended and why you chose to go.
Describe what you enjoyed the most about the event.
Suggest one way it could be improved in the future.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
ou recently had some items shipped to you from overseas. Upon receiving the shipment you found that some things were damaged in transit. Write a letter to the manager of the shipping company. In your letter
Provide the details of your shipment
Describe the damage
Say what actions you want the company to take
the two maps below show an area of land before and after the building of a hydroelectric dam . Summarize the information by selectingand reporting the main features and make comparisons where relevant
You have recently had an unsatisfactory experience with the customer service of an online company.
Write a letter to the company's customer service department. In your letter
• describe the problem you faced while using their service
• explain how this issue has impacted you
• request appropriate actions to resolve the problem
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You should spend about 20 minutes on this task.
You and some friends want to start a weekly dance club and you have found a hall that would be suitable to hold your meetings.
Write a letter to the owner of the hall. In you letter,
1. explain your and your friends project
2. ask if it possible to rent the hall and under the what terms
3. state what day and what timings you would like to use the hall
You should write at least 150 words.
You do NOT to write any addresses. Begin your letters as follows:
Dear Sir / Madam,
Your company has recently introduced a new uniform for the staff. But you have learned that the staff members are not happy about it.
Write a letter to your manager about it. In your letter,
explain why you think the staffs are not happy with the new uniform
what you want the new uniform to be like
and give some suggestions to handle the situation
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You noticed someone damaging the local park
Write a letter to the city council. In your letter
• Give details of the incident
• Say who you are
• What the city council should do to prevent such damages
You have seen an advertisement in an English newspaper for a job working in the City Museum shop during the holidays. You decide to apply for the job.
Write a letter to the Director of the Museum. In your letter,
• Introduce yourself
• Explain what experience and special skills you have
• Explain why you are interested in the job
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows – Dear Sir/Madam,
Global warming is one of the various climate issues. Discuss the possible causes and offer measures to control the damage caused.
Write a letter to the accommodation officer at the college. In your letter
describe the situation
explain your problems and why it is difficult to work
say what kind of accommodation you would prefer
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently Stayed at your friends Place to look after the house while he/she is away. You accidentally damaged something in his/her house.
write a letter to feed friend
In your letter you should :
• Describe what the accident was
• explain when it happened
• Suggest how the damage can be fixed
ou travelled by a long distance bus recently and your suitcase was damaged.
Write a letter to the bus company. In your letter
•Inform the bus company of when and to where you travelled
•Describe your suitcase and what happened to it
•Explain why the company should pay for a new suitcase
You recently visited a tourist attraction and you were very pleased with the help given to you by the staff.
Write a letter to the head of staff at the tourist attraction. In your letter:
give details of the circumstances of your visit
describe the help given to you by the staff
say what you want the head staff to do
You should write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Scientists agree that many people are eating too much junk food and it is damaging their common health. Some people think that this problems can be solved by educating people to eat less junk food.Otherpeoplebelievethateducationwillnotwork.Discussbothopinionsandgiveyour own opinion
You have just read an article in a national newspaper which claims that town centres in your country all look very similar to each other. You don’t fully agree with this opinion.
Write a letter to the editor of the newspaper. In your letter,
say which points in the article you agree with
explain ways in which your town centre is different from most other town centres
offer to give a guided tour of your town to the writer of the article
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Although you have never studied computing, you have always been interested ill computers - you buy magazines about them, and you have taught yourself many skills your computer at home. You have just read about a computer course that really interests you, but it is only for people who have studied computing at college or university.
Write a letter to the Enrolment Officer asking if you can enrol, explaining your circumstances and asking if he/she will make a special exception for you.
You should write at least 150 words.
You do NOT need to write your own address. Begin your letter as follows:
Dear Sir/Madam,
You have recently used the services of a moving company. At the new place
you found out that some of your items were badly damaged. Write a letter to
the company manager including the following:
Give details of your move
List items that were damaged
Say what you expect the manager to do
4. The environment problems facing today’s world are so great that there is little ordinary people can do to improve the situations. Government and large companies should be responsible for reducing the amount of damage being done to the evironment. To what extent do you agree or disagree?
Plastic bags, plastic bottles and plastic packaging are bad for the environment. What damage does plastic do to the environment? What can be done by governments and individuals to solve this problem? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You borrowed an item from your friend. While it was in your possession, it got damaged.
Write a letter to your friend. In your letter:
Thank your friend for lending the item to you.
Explain how it got damaged.
Tell your friend what you plan to do about it.
Over-tourism in popular destinations is damaging both the environment and local cultures. What are the reasons behind this surge in tourism, and how can the negative impacts be mitigated?
These days people prefer to throwaway damage things whereas in past people used to repair and keep them for long time.Why has this change happend? What are the effects?
General Training
You recently hired a restaurant to host an office party at work, but there were several problems with the food and service.
Write a letter to the restaurant manager. In your letter:
Give details of the food and services you ordered
Describe the problems that occurred
Explain what you want the restaurant to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Today Advertisement me 1 message No attachment 1:55 AM No Subject These days, there is a widespread argument on the issue of whether large companies should provide sports and community facilities to the local people. While some still hold to the conservative view, I strongly argue that it is expected from large companies to establish sports and community facilities for the local people. The reasons for this are as follows. First of all, it is vitally important that large companies attempt to compensate for the harm they have brought to the local populations’ lives. Although such companies as Ferray factory have generated higher employment opportunities for the local residents, their ecological damages and disruptive impacts on residents’ daily lives like air pollution, noise pollution and heavy traffic are undeniable. In order to alleviate applied drawbacks, building sports gyms, health clinics and schools could be compensating. It is, therefore, necessary for large companies to pay adequate attention to the locals' tranquillity. Yet, perhaps the strongest argument in favour of this issue is the tremendous merits that would return to benefit those companies. Of course, investing in such facilities would impose an economic burden on large companies, nonetheless, this approach would increase convenience and enjoyment for their employees as well, resulting in efficiency growth at work. For instance, having provided such facilities for locals by Google company resulted in a peaceful life as well as an increase in the workers' innovation and problem-solving skills. Additionally, this would be associated with skilled workforces in the future. So, rather than considering building facilities for the public redundant, fulfilling these methods is advisable in the long term. By way of conclusion, I once again reaffirm my position that dedicating funds to providing facilities for local people is justified. Furthermore, warning the chief executive of the consequences of both implementing and ignoring this policy would encourage them to inv me 1 message No attachment 1:18 AM No Subject The graphs below show the percentage of graduates that got full-time jobs after graduating from a university in Australia, and the average salary of both these types of graduates, from 2004 to 2012. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. A glance at the line graph provided compares the rate of full-time recruitment among Math graduates and other graduates from an Australian university, while, the table illustrates their salaries during th me 1 message No attachment 1:17 AM No Subject All large companies should provide sports and community facilities to the local community. To what extent do you agree or disagree with this statement? Give reasons for your answer and include any relevant examples from your own knowledge or experience. Give reasons for your answer and include any relevant examples from own knowledge or experience. These days, there is a widespread argument on the issue of whether large companies should provide sports and community facilities to the local people. While some still hold to the conservative view, I strongly argue that it is expected from large companies to establish sports and community facilities to the local people. The reasons for this are as follows. First of all, it is vitally important that large companies attempt to compensate for the harms they have brought to the local populations’ lives. Although such companies have generated higher employment opportunities for the local residents, their ecological damages and disruptive impacts on residents’ daily lives are undeniable. A salient example of this is air pollution, noise pollution and heavy traffic that local individuals have to tolerate. In order to alleviate applied drawbacks, building sports gyms, health clinics and schools could be compensating. It is, therefore, necessary for large companies to pay adequate attention to the locals' tranquility. Yet, perhaps the strongest argument in favour of this issue are the tremendous merits that would return to benefit those companies. Of course, investing on such facilities would impose economic burden to large companies, however, this approach would increase convenience and enjoyment for their employees as well, resulting in the efficiency growth at work. For instance, having provided such facilities for locals by Google company resulted in a peaceful life as well as an increase in the workers innovation and problem-solving skills. Additionally, this would be associated with skilled work forces in the future. So Yesterday Deel Immigration 1 message No attachment Nov 26 Essential Immigration Tips for a Stress-Free Holiday Discover essential travel tips, potential U.S. visa changes, and exciting updates like Kyrgyzstan's new digital nomad status. View in browser Hello Golchin, As the holiday season approaches, we're here to help you navigate the latest in immigration and travel. This month's newsletter is packed with essential tips for international travel, insights into potential U.S. visa changes, and exciting updates like Kyrgyzstan's new digital nomad status. Plus, join our webinars to stay ahead in global mobility. New t Monday scholarshipdb.net 1 message No attachment Nov 25 10 new job/jobs on site scholarshipdb.net scholarshipdb.net Hello [email protected] There are 10 new positions matching your search criteria Project manager, 18 Nov 2024 PhD position: Engineering advanced heart-on-chip devices (f/m/d), 20 Nov 2024 Postdoctoral researcher in shared mobility , 22 Nov 2024 Postdoctoral Research Associate, 22 Nov 2024 Faculty Instructor Research - Full-Time, 23 Nov 2024 Postdoctoral position: Developing a human lymphoid organ-on-chip to evaluate candidate mRNA vaccines, 22 Nov 2024 Veterinary Hospital Supervis Sunday آکادمی سنجش از دور 1 message No attachment Nov 24 🌏🌏تخفیف بزرگ روز GIS دوره های جدید جی آی اس🌏 view_in_browser دوره های آنلاین آموزش های جامع آموزش های کاربردی آموزش رایگان سلام خدمت همه متخصصین به لحظه های پایانی تخفیف GIS Day رسیدیم و تخفیف 42 درصدی برای همه آموزش ها و دوره ها برای اعمال تخفیف از کد زیر استفاده کنید کد تخفیف 42 درصدی فقط تا یکشنبه = gisday ورود به بخش Last week Mahdi Modarres 1 message Message has attachments Nov 23 یادگیری آیلتس با چاشنی تند تخفیف 🔔زنگ پر تخفیف بلک فرایدی ⏰ از شنبه ۳ آذر تا جمعه ۹ آذر 💰تخفیف ۷۰٪ دوره های آیلتس ⚠ فقط برای ۷۰ نفر اول در سایت www.ieltsmodarres.com Mahdi Modarres 1 message Message has attachments Nov 23 یادگیری آیلتس با چاشنی تند تخفیف 🔔زنگ پر تخفیف بلک فرایدی ⏰ از شنبه ۳ آذر تا جمعه ۹ آذر 💰تخفیف ۷۰٪ دوره های آیلتس ⚠ فقط برای ۷۰ نفر اول در سایت www.ieltsmodarres.com IELTS Tehran 1 message No attachment Nov 23 Are you really ready for your CD IELTS exam? داوطلب گرامی Golchin Azizinaybin، از اینکه ثبت نام آزمون آیلتس خود را در موسسه آیلتس تهران انجام دادید از شما سپاسگزاریم. تقریبا تمامی مواردی که به نمره قبولی آیلتس نیاز دارند، دارای مراحل متعددی هستند که دریافت نمره آیلتس فقط یکی از آنهاست. از این رو هدف تیم کمک و همیاری با داوطلبان به منظور me 1 message No attachment Nov 22 No Subject The graph below shows the number of films produced by five countries in three years. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. A glance at the graph provided compares the number of movies produced by five nations in 2007, 2008 and 2009. In general, compared to other nations, A and B countries made the highest cooperation in producing a higher number of movies. It is evident from the information supplied that the bigest film producer was nation A which published 90 movies in both 2007 and 2008, and a slightly lower 80 ones a year later. Yet, by far the most significant change to take place during this oeriod was the increased produced movies by nation B from 50 movies in 2007 and 2008 to 70 movies in 2009. In stark contrast, however, the other countrirs played the least role in producing movies. Having produced less than 20 movies in the all three years, nation A experienced an upward trend in this field, while nation D and E virtually saw a stable trend. Advertisement me 1 message No attachment Nov 22 No Subject People believe that they should be able to keep all the money they earn and should not pay tax to the state. To what extent do you agree or disagree with this statement? Give reasons for your answer and include any relevant examples from own knowledge or experience. The past 50 years have seen a dramatic increase in striks and complaints against paying tax to the state. While some argue that it is their civil right to save all their income without fraction fot tax, in this essay, I intend to argue that it i آکادمی سنجش از دور 1 message No attachment Nov 22 🔰جشنواره روز جی آی اس آموزش های خود را در روز GIS تهیه کنید🌏 view_in_browser دوره های آنلاین آموزش های جامع آموزش های کاربردی آموزش رایگان سلام خدمت همه متخصصین بالاخره به GIS Day رسیدیم و تخفیف 42 درصدی برای همه آموزش ها و دوره ها برای اعمال تخفیف از کد زیر استفاده کنید کد تخفیف 42 درصدی فقط تا ظهر شنبه = gisday ورود به بخ [email protected] 1 message No attachment Nov 22 New jobs posted from careers.pacificorp.com You are receiving this email because you joined the PacifiCorp Talent Community on 6/14/23. You will receive these messages every 7 day(s). Your Job Agent (Environmental Analyst (Mid/Sr), Portland, OR (Remote work available) #110492, Portland OR US) matched the following jobs at careers.pacificorp.com. ((Click to modify)) Environmental Analyst (Mid, Sr.), Portland, OR #112739 - PORTLAND, OR, US, 97232 Systems & Development Analyst 1/2/3 or Senior (Portland, OR) #111393 - PORTLAND, OR, US, 97232 Systems & De me 1 message No attachment Nov 22 No Subject The diagram below shows the process by which bricks are manufactured for the building industry. Summarise the information by selecting and reporting the main features and make comparisons where relevant. Given is a figure illustrating the detailed process of brick production which entails 5 stages. In general, it is an environmentally unfriendly process due to the huge amount of natural resources consumption and ecological damages. First, the raw material for brick manufacturing which is a type of sticky earth named clay is excavated by diggers. Having passed them through a metal grid into a roller machine separates useless big pieces of stones. The acquired substances then, blended with sand and water and poured in mould or a bigger container which demand wire to cut them into standard size of brick. Yet, the gained bricks are smooth and should be dried in an oven for 24 to 48 hours. Finally, they are transferred into the first kiln of moderate temperature and then the second kiln with 870 to 1300 centigrade in cooling chamber for 48 to 72 hours. Afterwards, they are ready to be packed and delivered. me 1 message No attachment Nov 22 No Subject Some people believe music plays an important role in society, while others think it is only a form of entertainment for individuals. Discuss both views and give your own opinion. Give reasons for your answer and include any relevant examples from your own knowledge or experience. These days, there is a widespread disagreement on the issue of whether music have a positive impact on humans’ lives or is just a tool for entertaining. While some contend that it has just entertaining consumption, in this essay, Penn State World Campus 1 message No attachment Nov 21 We celebrate you this season A look inside the life of an online learner. As we prepare to close the books on another year, we want to take this opportunity to thank you for considering Penn State as a partner in online learning. One of the best parts of the season is catching up with friends and family. Over the holidays, many of our students find themselves answering questions about online learning and their Penn State World Campus experience. We made a quick video for our students, covering some of the most common questions they may Penn State World Campus 1 message No attachment Nov 20 Meet your Penn State leadership We are always available to help our lifelong learners. Golchin, We're excited about your interest in Penn State World Campus and wanted to give you a sense of our commitment to student success, starting at the top. Our leadership consists of administrators with strong educational backgrounds and a dedication to ensuring students have the resources and support they need to succeed. Our faculty and department heads have deep expertise in their fields combined with a passion for supporting adult learners. Our Indeed 1 message No attachment Nov 20 Jada Staffing Inc. is hiring for GIS Specialist. 9 more GIS jobs in United States. Apply now at Lumen, Enviva, and GAI Consultants INC 10 new GIS jobs in United States These job ads match your saved job alert ¹ GIS Specialist Jada Staffing Inc. Remote $52.50 - $65.00 an hour Easily apply Demonstrate experience with GIS and web server setup and configuration, ensuring reliable integration of LACPS with web-based mapping and reporting tools.6 days ago Geographic information specialist - USC/GC Candid8 Remote $55 - $60 an hour Easily apply Manage GIS data and develop GIS-based solutions to me 1 message No attachment Nov 20 No Subject The past 50 years have seen a dramatic increase in downloading books and music from the internet. Despite the undeniable economic harm that copyrighted books and music have brought to their producers' lives, I intend to argue that the overall benefits of this are numerous. The reasons for this are as follows. First of all, it is an irrefutable fact that the availability of books and music on the Internet for free would result in a significant decline in the number of published ones in the future. Downloadin (No Subject) me To golchin azizi 1:18 AM Nov 27 at 1:18 AM The graphs below show the percentage of graduates that got full-time jobs after graduating from a university in Australia, and the average salary of both these types of graduates, from 2004 to 2012. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. A glance at the line graph provided compares the rate of full-time recruitment among Math graduates and other graduates from an Australian university, while, the table illustrates their salaries during the period from 2004 to 2012. In general, it seems that math graduates not only were more successful in finding full-time jobs but earned more than other graduates. It is evident from the information supplied that the rate of full-time employment for math graduates was higher than graduates of other majors, experiencing a steady trend between 75% and 80%. However, it fluctuated considerably for other graduates. From 65% in 2004, it peaked at 82% in 2006, before dropping to less than 60% in 2012. Interestingly, Math graduates earned more than other graduates. Although their salaries were the same at $41000 in 2004 and $43000 in 2006, after 2008 the gap between them increased. Having earned $50000 in 2008, math graduates’ income reached $56000 in 2012. Meanwhile other graduates experienced a marginal growth in their income which was $45000 in 2008 and $51000 in 2012. You have lost your student identification card. This has created some problems for you.
Write a letter to the director of student services. In your letter
advise them of your situation
explain how this is affecting you
request a new card
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir/Madam,
I'm writing to you regarding my lost identification card.
I missed my ID card yesterday when I was coming on my way to the University, I noticed that it wasn't with me the moment I wanted to enter the University, I faced a real problem from the gate , as well as I had been forbidden from accessing the Library, I couldn't progress in my research. And not only that , to attend my chemistry laboratory I had to bring a permission from the dean, the problem that the permission I had was valid for only 48 hours, until I can get my new identification card.
As I need the card in every step in my college, most of my Business is hanging for now , I wouldn't be able to review some references or borrow them from the library, moreover , I have to submit my final research within one week , as the deadline is about to due , every day has a great value to me . Other problem , the missing laboratory classes are very hard to be substituted.
For all above reasons ,I want to apply for new card , hopefully, as soon as possible, in order to attend my classes and be able to finish my research in time , as you know the temporal permission would be expired by the end to today , I'm wondering if any official form should be filled . I brought my passport as requested and two passport size photos, if any further documents will be need , kindly contact me .
Your sincerely
Rehab Idries
You have been to a business meeting at another company and saw a piece of equipment which can be useful for your company too.
Write a letter to your manager. In your letter:
describe the piece of equipment you have seen
why having the same equipment would be useful for your company
offer your assistance in buying the equipment
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You have bought some clothing online and are not satisfied with your purchase.
Write a letter to the company that you bought the clothing from. In your email
•Give details of purchase
•Describe the problem
•Explain why you need a replacement urgently
Write at least 150 words.
You do not need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
A road near your home is damaged. Please write your town/city council to complain about it.
In your letter
•tell them who you are and where you live;
•explain the nature of your complaint;
•say what you would like them to do about it.
With the increasing demand for energy oil and gas, people should look for sources of oil and gas in remote untouched natural places. Do the advantages outweigh disadvantages of damaging such areas?
The environmental problems that today's world is facing are so great that there is little ordinary people can do to improve the situation. So governments and large organizations should be responsible for reducing the amount of damage being done to the environment. To what extent do you agree or disagree? Give reasons for your answer and include any relevant examples from your own experience or knowledge.
You would like to participate in a work-related seminar in another country. Write a letter to the person in charge of the seminar and ask for detailed information regarding the dates, program, accommodation and cost. Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
The line graphs show the size of the ozone hole in Antarctic and three types of damaging gases that damage the Antarctic ozone from 1980 to 2000. Summarize the information by selecting and reporting the main features, and make comparisons where relevant
You caused some damage to the kitchen area of your flat. Write a letter to your landlord explaining the following.
• How the damage occurred
• The extent of damage
• What you would like to landlord to do.
Some industrialized countries have serious environmental problems. The damage to the environment is an inevitable result when a country tends to improve the standard of living. To what extent do you agree or disagree?
You should spend about 20 minutes on this task.
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant
describe the problems
write about the action you want the manager to take
You do NOT need to write your own address.
Begin your letter as: Dear Sir or Madam,
You should write at least 150 words.
A large company in your area has decided to spend a certain amount of money, either to sponsor a local children's sports team for two years, or to pay for two open-air concerts. It has asked for feedback from the general public. Write a letter to the company. In your letter - describe the benefits of sponsoring the sports team - summarise the benefits of paying for the concerts - say how you think the company should spend the money Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
You and some friends ate a meal at a restaurant to celebrate a special occasion, and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter:
give details of your visit to the restaurant
explain the reason for the celebration
say what was good about the food and the service
Write at least 150 words.
Dear Sir/ Madam,
Some disasters or calamities bring some opportunities in disguise. Some people think there is always a silver lining to a problem, while others think that disasters are always damaging. Do you agree or disagree? Put across your opinion with relevant supporting points or examples.
Now-a-days many of us prefer to throw damaged things away ,whereas in the past people used to repair damaged items and keep them for a long time . Why has this change happened ? What are the effects of this change ?
Pollution and other environmental damages are caused by a country developing and becoming richer. This problem cannot be avoided. To what extent do you agree?
You should spend about 20 minutes on this task.
You should write at least 150 words.
Begin your letter as follows:
Dear Sir or Madam,
Write a letter to the company to complain about the poor service you received from its employee.
In your letter, express:
why you went to the shop/office
how the employees behaved to offend you
what you expect the company to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Some people believe that violence on television and in computer games has a damaging effect on the society. Others deny that these factors have any significant influence on people's behavior. What is your opinion?