Write a letter
You bought a set of China tea cups from a famous department store, as a Christmas present for your sister. When you reached home, you found that a few cups were broken. You went back to exchange the damaged cups, with the receipt, but the sales executive refused to take them back.
Write an email to the store manager in about 150-200 words. Your email should do the following things:
State what problem you had with the purchased item.
Complain about the inability of the sales staff to address the problem.
Describe how you want the store to solve the problem to your satisfaction."
You will have will borrowed something from your friend. Unfortunately it got damaged. Write a letter to your friend.
In your letter:
* Explain what happened
* Apologize for damaging product
* Say now are you going to fix the issue
Writing Task 1
you have bought some clothing online and are not satisfied with
your purchase.
Write a letter to the company that you bought the clothing from. In
your email
-> give details of the purchase
-> Describe the problem
-> Explain why you need a replacement urgently
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently bought a jacket, but when you got home, you discovered it was damaged.
When you took it back to the store, you were told that the merchandise cannot be returned.
Write a letter to the store manager. In your letter:
Describe the problem with the jacket
Explain what happened and what happened when you tried to return it.
Say what you would like the manager to do.
You have just read an article in a national newspaper which claims that town centres in your country all look very similar to each other. You don’t fully agree with this opinion.
Write a letter to the editor of the newspaper. In your letter,
say which points in the article you agree with
explain ways in which your town centre is different from most other town centres
offer to give a guided tour of your town to the writer of the article
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Some people believe that it is the responsibility of politicians, rather than individuals, to reduce the world’s environmental damage. To what extent do you agree or disagree?
Moreand more city workers are deciding to live in the country and travel into workevery day. The result is increased traffic congestion and damage to theenvironment. What measures do youthink could be taken to encourage people not to travel such long distances intowork?
You are soon going to spend three months doing work experience in an organisation.
Write a letter to the manager of the organisation where you are going to do work experience. In your letter,
thank the manager for the opportunity to work experience
explain what you hope to learn from the work experience
ask some questions about the work experience you are going to do
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Global warming is one of the various climatic issues. Discuss the possible causes and offer measures to control the damage caused.
A road near your home is damaged. Write a letter to the council of your city/town to complain about it. In your letter:
- tell them who you are and where you live
- explain the nature of your complaint
- say what you would like them to do about it
There have been some problems with public transport in your area recently.
Write a letter to the manager of the transport company. In your letter:
· Describe the problems
· Explain how these problems are affecting the public
· Suggest some changes that could be made
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Write a letter to the admissions tutor. In your letter
explain why you cannot keep the appointment
apologise and offer to arrange a new appointment
ask how long the interview will be, and whether there will be any tests during it
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam
A museum near your home is looking for people to do part-time voluntary/unpaid work. You would like to do some voluntary/unpaid work at the museum.**
Write a letter to the museum director to apply for the voluntary/ unpaid work.**
In your letter,
- explain why you want to do voluntary/unpaid work at the museum
- describe some skills and qualities you have that would be useful
- give details of when you would be available for work
Dear Sir or Madam,
Plastic bags, plastic bottles and plastic packaging are bad for the environment. What damages does plastic do to the environment? What can be done by government and individuals to solve this problem? Give reasons for your answer and include any relevant examples from your own knowledge or experience
You recently Stayed at your friends Place to look after the house while he/she is away. You accidentally damaged something in his/her house.
write a letter to feed friend
In your letter you should :
•Describe what the accident was
•explain when it happened
•Suggest how the damage can be fixed
Art and music are considered some of the fundamental elements of all societies. Do you think art and music still have a place in today’s modern world of technology? Should children spend more time learning art and music at school?
With the increasing demand for energy sources of oil and gas, peoples should look for sources of oil and gas in remote and untouched natural places. Do the advantages outweigh disadvantages of damaging such areas？
You noticed someone damaging the local park
Write a letter to the city council. In your letter
• Give details of the incident
• Say who you are
• What the city council should do to prevent such damages
The graphs below show the size of the ozone hole over Antarctica and the production of three ozone-damaging gases from 1980 to 2000. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
You recently enjoyed a meal at an expensive restaurant, and you were impressed with the good service you received. Write a letter to the restaurant manager. In your letter
• explain the circumstances of your visit to the restaurant
• describe the service you received
• say what you would like the manager to do
Begin your letter as follows:
Dear Sir or Madam,
You are looking for a full-time job. Write a letter to an employment agency. In your letter:
+introduce yourself
explain what sort of job you would like
say what experience and skills you have
Begin your letter as follows: Dear Sir/Madam
**You have borrowed something from your friend and it got damaged.**
**Write a letter to your friend. In the letter:**
- **apologise for the damage to the item**
- **explain what happened**
- **say how you are going to fix the issue**
You have lost an item of value on a train. Write a letter to the railway company. In your letter • describe the item. Explain where and when you left it Say what action you would like the company to take Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
You recently had something delivered to your home. You now realise the person who delivered it damaged something in your home while they were delivering the item.
Write a letter to the manager of the delivery company. In your letter:
•Give details of the delivery
•Describe what was damaged
•Say what you would like the manager to do
Task 1
You should spend about 20 minutes on this task.
You have just read an article in an international magazine which contains some incorrect information about your town.
Write a letter to the editor of the magazine. In your letter,
• say which points in the article you are in agreement with
• explain ways in which your town centre is different from what is stated in the article
• provide some interesting local facts about your town
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You have received a letter from your bank, asking you to acknowledge receipt of a new bank card. However, the card was missing from the envelope.
Write a letter to the bank's head office. In your letter:
explain why you are writing
express concern about the missing card
ask them what they intend to do
You do NOT need to write your own address.
Begin your letter as:
Dear Sir or Madam,
You should write at least 150 words.
Both governments and individuals are spending vast amount of money protecting animals and their habitats. This money could be better spent dealing with fundamental issues in sociely such as poverty and health care. To what extent do you agree?
You are studying for a qualification, and you would like some time off from your work to complete it.
Write a letter to your manager. In your letter:
ask for some time off to complete the qualification
suggest what you will do later at work if you have time off
say how the qualification will help your job or company
You should
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You have bought furniture from a store. When you received, there were some damages. Write a letter to the concerned store manager. In your letter, you should:
•Give information about the furniture.
• Explain the damage
• Ask the manager to solve your issue.
WRITING TASK 1
You should spend about 20 minutes on this task.
A museum near your home is looking for people to do part-time voluntary/ unpaid work. You would like to do some voluntarylunpaid work at the museum.
Write a letter to the museum director to apply for the voluntarylunpaid work. In your letter
• explain why you want to do voluntarylunpaid work at the museum
• describe some skills and qualities you have that would be useful
⚫ give details of when you would be available for work
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows: Dear Sir or Madam,
The hotel were you and your family spent the weekend did not offer the service they had promised.
Write a letter to the manager. In your letter:
• Introduce yourself.
• Explain the problem.
• State what action you would like from the hotel.
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently booked a part-time course at a college. You now need to cancel your booking.
Write a letter to the college administrator. In your letter
•Say which part-time course you booked
•Explain why you need to cancel your booking
• Ask about booking a different course
Write at least 150 words.
You do not need to write any addresses.
Begin your letter as follows:
Dear sir or madam
General Training
You recently hired a restaurant to host an office party at work, but there were several problems with the food and service.
Write a letter to the restaurant manager. In your letter:
Give details of the food and services you ordered
Describe the problems that occurred
Explain what you want the restaurant to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Plastic bags, plastic bottles and plastic packaging are bad for the environment. What damage does plastic do to the environment? What can be done by governments and individuals to solve this problem? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You have lost an item of value on a train.
Write a letter to the railway company. In your letter
•describe the item
• explain where and when you left it
• say what action you would like the company to take
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
you bought a piece of furniture from a store in another town recently. there is a problem with the item you purchased. write a letter to the store manager. in your letter
Explain the details of your purchase.
Describe the problem that you have with it
suggest what can be done about it. Dear Sir or Madam,
Nowadays many young people deliberately damage public places. What are the causes and solutions?
The maps below show the changes in area after the construction of a hydroelectric power dam. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You are staying at your friend’s house who is traveling to another country. A recent storm damaged the house. Write a letter to your friend And say: What happened and when, What was damaged in the house, What needs to be done about it
“A friend in power is a friend lost.” Do you agree or disagree with this statement by Henry Brooks Adams? Support your ideas with reasoning and examples.
Demand for gas and oil is increasing, so finding new sources in remote and untouched areas is necessary. Do the advantages of damaging such areas outweigh the disadvantages?
The environment problems facing today's world are so great that there is little ordinary people can do to improve the situation. Governments and large companies should be responsible for reducing the amount of damage being done to the environment. To what extent do you agree or disagree with this statement?
The environmental problems that today's world is facing are so great that there is little ordinary people can do to improve the situation. So governments and large organizations should be responsible for reducing the amount of damage being done to the environment. To what extent do you agree or disagree? Give reasons for your answer and include any relevant examples from your own experience or knowledge.
The charts below show the changes in ownership ofelectrical appliances andamount of time spent doing housework in households in one country between1920 and 2019. Summarise the information by selecting and reporting the main features, andmake comparisons where relevant.
You and some friends ate a meal at a restaurant to celebrate a special occasion, and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter:
give details of your visit to the restaurant
explain the reason for the celebration
say what was good about the food and the service
Write at least 150 words.
Dear Sir/ Madam,
Reduce global environment damage should be handle by government rather than people. To what extent do you agree or disagree.
Damage to the environment is an inevitable consequence of the improvement in the standard of living. To what extent do you agree or disagree.
You should spend about 20 minutes on this task.
You and your family are planning to spend a weekend at a seaside hotel.
Write a letter to the hotel, making the arrangements. In your letter
tell them when you will be arriving and leaving
explain what type of rooms you would like, and ask how much the weekend will cost
ask about activities and places of interest near the hotel
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You recently attended a series of English lessons in a language school. However, you were unhappy with the teaching quality.
Write a letter to the director of the school. In your letter:
•explain why you chose to study English at the school
•describe the problems you had with the lessons
•suggest how the classes could be improved
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam
Some people believe that violence in computer games, has a damaging effect on the young generation. Others deny that this has any significant influence on their behavior. What is your opinion on this?