Write a letter to the holiday company complaining about the holiday and asking for some sort of refund?

I have just returned from a holiday organized by your travel company.
However
, against all my expectations, I was fairly dissatisfied with these services.
Therefore
, I am writing to complain about the number of points.
First
of all, you said that I could be able to select anything from a wide range of thrilling activities every day, but I only was chosen two activities each day.
Also
, while picking out wind-suffering and sailing, I was not allowed to play them.
Moreover
, I had no opportunities to participate in the camping expedition because the weather was bad for almost three days.
Second
, the residential
center
Change the spelling
centre

The spelling of center is a non-British variant. For consistency, consider replacing it with the British English spelling.

show examples
, which you highly recommended for me to gradually relaxed, has numerous things
such
as a swimming pool, sauna, etc.
Conversely
, you put me in a youth hostel, where have no buses or cars so I was totally unpleasant
this
.
Besides
, the accommodation in the hostel was terrible without comfortable double rooms or the kitchen;
hence
, you could not show your talent to cook excellent meals for me. All of that, the cost of
this
holiday was too expensive for 13 days. I request that you refund the money in half of the total that I paid for you. I hope you will look into the matter and give me the best solution. If you could discuss
this
matter, you can contact me on 0123879456. I am looking forward to hearing from your company with a solution as much as possible.
Submitted by hienmit723 on

The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

  • Dear + name
  • Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

  • Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
  • Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

Read more in the eBook

The Ultimate Guide to Get a Target Band Score of 7+ »

* free ebook for Premium users

Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

What to do next: