Write a letter to the holiday company complaining about the holiday and asking for some sort of refund?

I have just returned from a holiday organized by your travel company.
, against all my expectations, I was fairly dissatisfied with these services.
, I am writing to complain about the number of points.
of all, you said that I could be able to select anything from a wide range of thrilling activities every day, but I only was chosen two activities each day.
, while picking out wind-suffering and sailing, I was not allowed to play them.
, I had no opportunities to participate in the camping expedition because the weather was bad for almost three days.
, the residential
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, which you highly recommended for me to gradually relaxed, has numerous things
as a swimming pool, sauna, etc.
, you put me in a youth hostel, where have no buses or cars so I was totally unpleasant
, the accommodation in the hostel was terrible without comfortable double rooms or the kitchen;
, you could not show your talent to cook excellent meals for me. All of that, the cost of
holiday was too expensive for 13 days. I request that you refund the money in half of the total that I paid for you. I hope you will look into the matter and give me the best solution. If you could discuss
matter, you can contact me on 0123879456. I am looking forward to hearing from your company with a solution as much as possible.
Submitted by hienmit723 on

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The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

  • Dear + name
  • Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

  • Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
  • Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

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