People can leave their views or opinions about certain goods or services they have purchased online. Is it a positive or negative development?

It is often seen that in online retailing platforms, people can post their perspectives and suggestions on products they usually buy. I think
this
is more of positive
Suggestion
is more positive
development as it helps both the customer and
seller
Suggestion
the seller
in various ways. On the one hand, from the buyers' perspective, with the help of the commentary section in online shopping platforms, they can refrain from making wrong decisions.
In other words
, people can understand the kind of service or product they would receive by reading through other buyers' posts. For a personal example, I mostly do prefer to buy goods online. Yet, before I order, I carefully read the other people's comments who have already made the payment and received their goods to ensure that I am making the right choice.
Therefore
, people can make more informed choices when they are aware of the shopping experience of other individuals.
On the other hand
, if we think
from
Suggestion
of
the sellers' view, it is inevitably beneficial to have
feed-backs
the process in which part of the output of a system is returned to its input in order to regulate its further output
feedback
from customers as they can make improvements in their
business
.
For example
, if a seller sees a contrary fact that has been pointed out by one of their customers in his
business
portal, it is more likely that the seller tries to correct his mistakes and avoid it from happening in the future.
As a result
of
this
practice,
business
owners can gain more profits while ensuring their customer satisfaction and can eventually expand their
business
operations to a gigantic level. In conclusion, I believe that with the facility of posting people's thoughts and suggestions in online shopping sites, not only consumers can be satisfied, but
also
the online shop owners.

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