There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. Write a letter to your manager. In your letter • describe the complaints that have been made • say why the reception area is important • suggest how the reception area could be improved

#complaints #reception #area #visitors #company #manager

Dear

Mr.

Change the punctuation

show examples

John Timothy, Good morning, I hope you are doing well. I am writing to you regarding our recent conversation when you asked me to suggest how the reception area could be improved.

Accordingly

, I have collected some info about the complaints that have been made, in order to come up with possible solutions.

Consequently

, I have found that our customers are complaining about their inability to see the welcome desk when they enter our firm, as well, they start to feel bored during their stay in

such

area as there is nothing to read or to look at on the walls. Overall, I believe that

this

part of our company is critical, as it is the main node

that is

visible to the public.

This

means that we should give more attention to it, in order to maintain and increase the reputation of our corporation. Relevantly, I have come up with several ideas concerning

this

matter.

For instance

, I believe that we should reposition the reception desk to be in front of the company's door

Remove the comma

apply

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so that it can be visible to our visitors.

On the other hand

, I believe we should put some magazines and books in the waiting space so that our clients do not get bored while waiting for their meetings.

Also

, we can start decorating the wall with some beautiful paintings. Thank you. Yours Faithfully, Mohamed Hawas

Tue Feb 11 2020

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Structure your letter

A letter needs to be written using a proper format, including the following:

A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
The main body (consisting of paragraphs for each part of the letter)
A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

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8Linking words
meeting the goal of 7 or more
0Word repetition
meeting the goal of 3 or fewer
2Grammar mistakes
 

10 paragraphs

233 words

0123456789.0505

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 7.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 7.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 4.0

Complete response

Suitable writing tone

Appropriate word count

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Topic Vocabulary:

complaints
reception area
unwelcoming
signage
aesthetic appeal
directional signage
ticketing system
professionalism
feedback system
continuous improvement
welcoming atmosphere
efficient
clear signage
comfortable seating

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Some believe that people are naturally born as leaders while others feel that leadership skills can develop. Discuss both views and give your own opinion.

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