You rented a car from a Car Rental Company. The air conditioner has stopped working. You phoned the company a week ago but it has still not been repaired.

I am writing to follow-up on my complaint which I made
last
week. My name is Ning and my customer number is ACC2234. I was reporting an issue of
air
conditioning after I hired the van from your company, Budget Rental Centre, Gardencity branch on 25th March. I rented a Toyota auto which was working fine on the
first
day.
However
, I drove the car to send my friends to the airport
next
day which is 26th March. I found that
air
conditioner did not work when I was driving. I noticed that the
air
conditioner light was blinking so I turned it off immediately, and
then
I tried to turn on the
air
condition. Unfortunately, it did not have any reaction. I brought
this
trouble to your company a week ago and I have not received your response for a week. I only asked I hope that if you can fix
this
issue as soon as possible. In
this
sunny season, I cannot drive without
air
condition because I easily sweat and I need to drive the automobile for 6-8 hours a day for my business trip. If you could not able to fix
this
issue, I
also
can take any automobile with good condition to replace the one I am using. I hope you can take my complaint seriously and help me to solve
this
trouble. I look forward to hearing from you soon. Yours sincerely, Ning Yang
Submitted by butter7284 on

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