You recently organised an all-day meeting for your company which took place in a local hotel. In their feedback, participants at meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to manager of the hotel. In your letter * Say what the participants liked about the hotel * Explain why they were unhappy about the food * Suggest what the manager should do to improve the food in future

Dear Sir or Madam, I would like to thank you for your great support

for

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in

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hosting a corporate meeting for our organisation at your

hotel

last

Friday. "The Royal

Hotel

" has enjoyed some great reputation over the years because of its great service, and

this

time it was no exception, except the food quality, which according to our participants, was not exactly what they expected. I must mention that we liked pretty much everything about the

hotel

, including its cleanliness, great customer service and large lounge area. We

also

liked the fact that the conference hall of your

hotel

, where we organised an all-day- meeting without any trouble, was very spacious and comfortable with all kinds of modern facilities and amenities.

However

, when it came to the food that we were served, I am afraid I cannot say the same, and some of our participants complained about it. Some of your items were not properly cooked, and

it

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they

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tasted very stale. Anyway, without getting into any

further

details, I would like to ask you to tell your chefs to be a bit more careful about the meal they serve to your valuable customers. I am hoping that the food quality will improve in future. Wishing you a great day. Yours faithfully, Asuka Sato