You recently organised an all-day meeting for your company which took place in a local hotel. In their feedback, participants at meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to manager of the hotel. In your letter * Say what the participants liked about the hotel * Explain why they were unhappy about the food * Suggest what the manager should do to improve the food in future

Dear Sir or Madam, I would like to thank you for your great support

for

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in

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hosting a corporate meeting for our organisation at your

hotel

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last

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Friday. "The Royal

Hotel

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" has enjoyed some great reputation over the years because of its great service, and

this

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time it was no exception, except the food quality, which according to our participants, was not exactly what they expected. I must mention that we liked pretty much everything about the

hotel

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, including its cleanliness, great customer service and large lounge area. We

also

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liked the fact that the conference hall of your

hotel

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, where we organised an all-day- meeting without any trouble, was very spacious and comfortable with all kinds of modern facilities and amenities.

However

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, when it came to the food that we were served, I am afraid I cannot say the same, and some of our participants complained about it. Some of your items were not properly cooked, and

it

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they

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tasted very stale. Anyway, without getting into any

further

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details, I would like to ask you to tell your chefs to be a bit more careful about the meal they serve to your valuable customers. I am hoping that the food quality will improve in future. Wishing you a great day. Yours faithfully, Asuka Sato