You invited your family to have a special celebrate dinner in a well- known restaurant, but you are unsatisfied with the meal. You are writing to make a complaint. In your letter, you have to say: - What the situation is - What the problem is - What you want them to do.

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Dear Sir or Madam, I am writing
this
Linking Words

Usage of linking words is important in IELTS writing. They help create clear connections between ideas in your writing. They improve the flow of your essay by showing relationships between paragraphs and sentences. Using appropriate linking words demonstrates your ability to write cohesively and will help you achieve a higher band score.

letter to express my dissatisfaction regarding the service provided by your hotel.
Last
Linking Words

Usage of linking words is important in IELTS writing. They help create clear connections between ideas in your writing. They improve the flow of your essay by showing relationships between paragraphs and sentences. Using appropriate linking words demonstrates your ability to write cohesively and will help you achieve a higher band score.

week, I visited your restaurant with my family to celebrate my father's birthday as we wanted to make it memorable for the whole family. Unfortunately, your meal was far below our expectations.
Therefore
Linking Words

Usage of linking words is important in IELTS writing. They help create clear connections between ideas in your writing. They improve the flow of your essay by showing relationships between paragraphs and sentences. Using appropriate linking words demonstrates your ability to write cohesively and will help you achieve a higher band score.

, we ended up with disappointment.
Firstly
Linking Words

Usage of linking words is important in IELTS writing. They help create clear connections between ideas in your writing. They improve the flow of your essay by showing relationships between paragraphs and sentences. Using appropriate linking words demonstrates your ability to write cohesively and will help you achieve a higher band score.

, we waited for almost an hour for our food.
Secondly
Linking Words

Usage of linking words is important in IELTS writing. They help create clear connections between ideas in your writing. They improve the flow of your essay by showing relationships between paragraphs and sentences. Using appropriate linking words demonstrates your ability to write cohesively and will help you achieve a higher band score.

and most importantly, the food was cold, when your staff member brought it to our table.
Moreover
Linking Words

Usage of linking words is important in IELTS writing. They help create clear connections between ideas in your writing. They improve the flow of your essay by showing relationships between paragraphs and sentences. Using appropriate linking words demonstrates your ability to write cohesively and will help you achieve a higher band score.

, prices were so high that I did not match the quality and quantity of the food. To rectify
this
Linking Words

Usage of linking words is important in IELTS writing. They help create clear connections between ideas in your writing. They improve the flow of your essay by showing relationships between paragraphs and sentences. Using appropriate linking words demonstrates your ability to write cohesively and will help you achieve a higher band score.

problem in future, you should take corrective measures
such
Linking Words

Usage of linking words is important in IELTS writing. They help create clear connections between ideas in your writing. They improve the flow of your essay by showing relationships between paragraphs and sentences. Using appropriate linking words demonstrates your ability to write cohesively and will help you achieve a higher band score.

as improving quantity and quality so that customers do not feel as disappointed as us.
Also
Linking Words

Usage of linking words is important in IELTS writing. They help create clear connections between ideas in your writing. They improve the flow of your essay by showing relationships between paragraphs and sentences. Using appropriate linking words demonstrates your ability to write cohesively and will help you achieve a higher band score.

, quick service should be provided to your customers to maintain your reputation. I would like to receive a refund because we had so high expectations but it was totally
opposite
Correct article usage
the opposite

It seems that there is an article usage problem here.

show examples
. Yours Sincerely, Rajat

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task response
Consider providing more specific details about the food and service experiences to strengthen your complaint and provide context for your dissatisfaction.
coherence and cohesion
Ensure that there is a clear progression of ideas within your paragraphs to enhance overall coherence.
coherence and cohesion
Rephrase 'I would like to receive a refund because we had so high expectations but it was totally opposite' to something like 'I would appreciate a refund, considering our high expectations that unfortunately were not met.' This maintains a polite tone while clearly expressing your request.
coherence and cohesion
The letter has a clear structure with a greeting and closing, which is good for coherence.
task response
You effectively conveyed your disappointment and the reasons behind it, which is important for task response.

The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

  • Dear + name
  • Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

  • Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
  • Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

Topic Vocabulary:
  • complaint
  • satisfaction
  • underwhelming
  • culinary experience
  • quality of service
  • underprepared
  • inattentive staff
  • dissatisfied
  • subpar
  • compensation
  • address the issue
  • customer service
  • hospitality
  • special occasion
  • celebratory dinner
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