There have been some problems with the bus service, especially its reliability, in your area over the last two weeks. Write a letter to the manager of the bus company. In your letter • describe what the problems are • explain how these problems are affecting you • suggest what you would like the company to do

Dear Sir/Madam, I am Tanuja Mistry,
residents
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resident
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of Vasant Vihar Colony, Central Delhi. I am writing
this
letter to express my dissatisfaction with the
bus
services
of
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in
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our area.
To begin
with, we have
least
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the least
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buses available for
this
area, and it arrives often 10 to 15 minutes late, and due to their late arrival crowd increases and two
buses
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,buses
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people
are riding
same
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the same
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bus
. It causes overfull situation some
people
like old age
people
,
people
with children and some children are not able to
manage
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tomanage
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get in the
bus
,
consequently
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,consequently
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they urge to leave the
bus
. Due to
this
situation, I missed my
bus
more than 10 times and
unable
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was unable
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to reach my office on time and my salary got deducted. I am distress
with
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by
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this
situation as I can not commute
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any other
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other
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another
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way like
train
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a train
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or taxi, as it cost me a lot. I believe
this
matter deserves your immediate. I would appreciate
if
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it if
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you could increase
number
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the number
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buses
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of buses
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in our area. Looking forward
for
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to
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your prompt action. Yours Sincerely, Tanuja

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Topic Vocabulary:
  • adhering to schedules
  • inconvenience
  • daily routine
  • punctuality
  • frequency during peak hours
  • overcrowding
  • commuters
  • update system
  • reliable
  • maintenance
  • breakdowns
  • irregular bus timings
  • passengers
  • delays
  • unreliable
  • appointments
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