You have bought a new camera but when you got it home you found it had some problems. You returned the camera and spoke to the company representative a week ago but the camera has still not been repaired. Write a letter to the company. In your letter: Introduce yourself Explain the situation Say what action you would like the company to take

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Dear Sir or Madam, I am writing
this
to express my dissatisfaction
about
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a Nokia Camera that I purchased from your departmental store located at Rideau Mall, Ottawa, on 05
/
06
/
2020. Unfortunately, your product has not performed well. I am disappointed because while purchasing I was assured that it was the latest model.
However
, when I reached home, I discovered that the lens of the camera was broken. To resolve
this
problem I would like you to either repair the device or process
full
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a full
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refund of my purchase. When I
first
learned of
this
problem, I returned the product to the store and contacted
Mr.
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Mr
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John Anderson from the customer service department on 06
/
06
/
2020 at your company and I was assured that the camera would be repaired within three business days. Since
then
a week has passed and I received no
further
communication from the store. Enclosed are the copies of my records which contain my payment receipt and other necessary documents. I look forward to your reply and a resolution to my problem
,
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and will wait until 30
/
06
/
2020 before seeking help from a consumer protection agency. Sincerely' Sara Carter
Submitted by gknaruto608 on

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