You recently bought something from a TV home shopping channel. The product that was delivered does not have the same specifications / functions as the one advertised on TV. Write a letter to the TV channel. In your letter; Say why and when you bought the item Say what is the difference / what is wrong with it Say what action you would like them to take

Dear Sir, I am writing
you
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to you
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to complain about the
coffee
machine
which I bought after watching your TV advertisement on weekend. I have been a loyal viewer of your TV home shopping channel for 2 years and placed numerous successful orders.
However
, I am highly dissatisfied
by
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with
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the product which I received yesterday on 7th July 2020.
First
of all,
model
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the model
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of the
machine
is not
same
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the same
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as it was advertised. I have received an old model
machine
with a manual timer.
Secondly
,
coffee
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the coffee
a coffee
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machine
is not
multifunctioned
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multifunctional
multi functioned
as
it
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apply
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was mentioned. It can only be used for hot
coffee
and its cold
coffee
feature is not working at all.
In addition
, there is some problem
in
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with
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the mixer. I tried to make
coffee
with the roasted beans but it was not mixed properly. Due to all these
deficiencies
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,deficiencies
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I am very disappointed by
this
product. I would request you either to return me
full
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the full
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purchase price or provide me with the replacement. I look forward to hearing from you soon. Yours faithfully Rabia Yousaf
Submitted by Raia on

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