Your internet connection has been slow and intermittent Write a letter to your internet service provider to complain about. In the letter: – Describe the problem and why you are unhappy – Arrange for an engineer to visit your home – Request a reduction in your bill

Dear Sir, I am writing

this

letter to complain about the poor internet service I am receiving these days. Let me explain in detail. Nowadays the internet is giving me hard time because multiple fluctuations are occurring throughout the day along will poor speed.

Although

I have opted for a 100 MBPS plan, I never received more than 50 MBPS. Owing to

this

poor speed I am not able to take business calls and

this

is

further

affecting my work as well as reputation in front of my seniors. I have restarted my WiFi router a myriad of times, and already lodged a formal complaint but it has been pending unattended for the

last

2 days.

That is

the reason, I would request you to please assign an engineer to solve

this

problem on a priority basis, and arrange a home visit to check the settings of the main connection. As I have already mentioned that the internet speed for which I paid is extremely poor;

therefore

, I am entitled to a 50% reduction in the bill amount. It would be highly appreciable if you can adjust the remaining 50% in my

next

month's bill amount. I will be looking forward to your prompt action on

this

. Yours faithfully, Naman Arora