You recently ordered a small item online but when it arrived it was unusable. Write a letter to the company that sold you the item: - give details about the order you made - explain what was wrong with the item -tell the company what you want them to do about it

#item #company #-tell

Dear Sir or Madam, Two weeks ago, I ordered a cover for my iPhone 11 Pro from your online store. I was excited when it arrived but very disappointed to find that the product was poorly produced and unusable. I am hoping you will replace it. In relation to the specifics of the order, I purchased

this

leather phone case through your website called "iPhone Zone" on September 18th using my Credit Card. The order number is UE#158745 and I am attaching a copy of my receipt. The issue with the cover is that it does not hold the phone securely inside and has some scratch mark on it. The picture of the item on your website clearly shows that it is black

colour

Change preposition

in colour

show examples

iPhone 11 Pro cover, but in reality, it is not made for

this

model. So I’m sure

this

is either a manufacturing flaw or was mistakenly shipped to my address. As a solution, and because I really like the cover I ordered, I am hoping that you will agree to send me another one for free.

Otherwise

, I would like a full refund and I will be contacting by Bank complaints if I do not hear back from you in regards to

this

within a week. Thank you for giving the matter your attention and I hope to hear your reply soon. Yours faithfully, James Harrold

Submitted by skymengfang on Sat Jun 19 2021

Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

Do you want to check your IELTS essays?

Submit unlimited essays, letters and charts. Sign up right now and start improving your writing skills.

2Linking words
meeting the goal of 7 or more
0Word repetition
meeting the goal of 3 or fewer
1Grammar mistakes
 

8 paragraphs

230 words

8.50

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 8.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 8.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

🚀 Prepare for IELTS writing section today!

Unlimited Task 1 checks
Get all the feedback you need to keep improving your charts and letters.
Unlimited Task 2 checks
Practice and perfect your skills with essays.
Personalized suggestions
Know how to boost your score.
Detailed mistakes analysis
Get instant feedback. Spot every mistake.
Topic ideas generator
Get topic-specific ideas to enhance your writing.
Vocabulary helper
Get the right words for any topic.
Progress tracking
Track your writing improvements.

Topic Vocabulary:

faulty
dissatisfied
rectify
refund
replacement
defective
customer service
resolve
item description
online transaction
discrepancy
compensation
order number
acknowledgement
customer satisfaction
prompt action

What to do next:

Look at other essays:

6
band
some people believe that allowing children to make their own choices on everyday matters (such as food, clothes and entertainment) is likely to result in a society of individuals who only think about their own wishes. other people believe that it is important for children to make decisions about matters that affect them. Discuss both these views and give your own opinion.
According to some allowing children to make their own decisions on everyday matters (such as food, clothes and entertainment) is likely to result in a community of people who only think about their own hopes. While other people believe that it is important for children to make their own choices about matters that affect them. In my opinion, I consider that children need someone to guide them in how they make their choices.
4.5
band
People think that the best way to reduce crime is to give longer prison sentences. Others believe that there are other alternative solutions for reducing crime. Discuss both views and give your opinion on this topic
Other people are of the view that sentencing offenders to a long time in prison is the most viable solution to ameliorate crime while some believe that paying of fines and providing counselling services could be considered as better solutions. However, I believe that making crime doers to be reprimanded in prison is a noble idea.
4
band
Many men and women are making the decision to have children later in life. Why is this trend occurring? What are the impacts of this development on both family and society?
Nowadays, in many countries, it has been noticed that people are choosing to become parents later in their life. This essay will discuss the reasons for this development and the possible effects on families and society.
5.5
band
Students at schools and universities learn far more from lessons with teachers than from other sources such as the internet, television. To what extent, do you agree or disagree with their opinion.
Thanks to the advanced technology, there is a huge range of resources available for learning in the modern society. As far as the importance of the right selection of knowledge is concerned, I agree with the argument that there will always be a place for teacher in the school curriculum, despite the many benefits of the Internet and other learning materials.
6
band
The use of electronic has a negative effect on personal relationships between people. To what extent do you agree or disagree?
The use of electronic media makes personal relationships between people bad. I agree with this idea, electronic media are likely one of the reasons causing problems in relationships. Using electronic media such as mobile phone makes them not good at communication, people instead of talk in person they will use text it through phone, when you text, it sometimes makes misunderstanding between you and that person, they won’t know if you are mad or not sometimes it will lead to an argument. Ano...

You recently ordered a small item online but when it arrived it was unusable. Write a letter to the company that sold you the item: - give details about the order you made - explain what was wrong with the item -tell the company what you want them to do about it

People think that the best way to reduce crime is to give longer prison sentences. Others believe that there are other alternative solutions for reducing crime. Discuss both views and give your opinion on this topic

Many men and women are making the decision to have children later in life. Why is this trend occurring? What are the impacts of this development on both family and society?

Students at schools and universities learn far more from lessons with teachers than from other sources such as the internet, television. To what extent, do you agree or disagree with their opinion.

The use of electronic has a negative effect on personal relationships between people. To what extent do you agree or disagree?