You recently stayed at a hotel for a conference with your company and there were several problems with your room. Write to the hotel management to complain. Include Where you stayed What the problems were How they can fix your complaints

Dear Sir or Madam, I am writing

this

letter to complain about the

room

services at your hotel, Bayswater Inn International, from November 16th to November 17th, 2018. The staff in your hotel were exceptionally welcoming, and the location was quite convenient.

However

, I was disappointed with the

room

and spent two miserable nights there.

Last

month, I booked a deluxe

room

at your hotel on the fourth floor. I stayed in

room

403 for two days with my company officials for two days’ conference organized by Severo International in Gurugram, Haryana. I made a booking with a booking ID MN0078 through an online website MakeMyTrip, after going with your reviews. I found many problems in the

room

,

such

as the electronic appliances like the water heater and kettle were not functioning appropriately. Due to

this

, I had to take a cold water bath

that is

tough in the winter season. Adding to

this

, when I called on your provided

room

service helpline, no one responded to any of my calls. These sets of problems gave me a miserable experience at your place. For a valuable stay, I would like to recommend some improvements that may help you increase customer satisfaction level.

Firstly

, you need to improve your housekeeping facility and make it super active in resolving issues.

Also

, make a repair check on all the electronic equipment in the

room

before you make any

further

booking. I hope you will work on my given advice. Yours faithfully, Arshpreet Kaur