You have recently ordered an item through the internet but are not happy with the purchase. Write to the company. In your letter – describe what you purchased – explain why you are not happy with the purchase – tell them what you would like them to do about the situation.

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Dear Sir or Madam, I am writing to express my dissatisfaction with the smartwatch that I had bought online from you a few days back. It is not functioning properly;
therefore
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, I need a replacement for the same.
Last
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week I had bought a smartwatch from your company through Amazon with order number #456ER2289. Since I am extremely particular about my fitness levels, I was
initially
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excited with its features as it was supposed to monitor my calorie count daily.
However
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, when the product was delivered, I found out that I was not able to charge the gadget. I tried using multiple chargers, but all my effort went in vain. I am entitled to request you to provide me with a replacement for
this
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. I have already placed the request for the replacement on the e-commerce website. From your end, I expect you to do a quality check
this
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time to make sure that the replaced one delivered works fine. In case of any query, you can reach out to me on 9871605816 or email me at [email protected]. I thank you for your consideration and await your prompt response. Yours faithfully, Abhinav
Submitted by abhinaba.de on

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