You have recently ordered an item through the internet but are not happy with the purchase. Write to the company. In your letter – describe what you purchased – explain why you are not happy with the purchase – tell them what you would like them to do about the situation.

Dear Sir or Madam, I am writing to express my dissatisfaction with the smartwatch that I had bought online from you a few days back. It is not functioning properly;

therefore

, I need a replacement for the same.

Last

week I had bought a smartwatch from your company through Amazon with order number #456ER2289. Since I am extremely particular about my fitness levels, I was

initially

excited with its features as it was supposed to monitor my calorie count daily.

However

, when the product was delivered, I found out that I was not able to charge the gadget. I tried using multiple chargers, but all my effort went in vain. I am entitled to request you to provide me with a replacement for

this

. I have already placed the request for the replacement on the e-commerce website. From your end, I expect you to do a quality check

this

time to make sure that the replaced one delivered works fine. In case of any query, you can reach out to me on 9871605816 or email me at [email protected]. I thank you for your consideration and await your prompt response. Yours faithfully, Abhinav