In the world of the internet, people write product reviews of products and services. Do you think this is a positive or negative development?

There have been tremendous advances in the development of internet technology in today's world. One of the features of
products
sold online is that people can leave
reviews
about whether those services are good or bad.
This
is a positive development in my opinion, due to the fact that it makes companies more accountable to their customers and
also
helps consumers make better decisions regarding their purchases. A disadvantage of buying
products
online is that one cannot physically see or touch them and decide whether they would like to purchase them or not.
This
is where
product
reviews
play a vital role. These
reviews
help people come to a conclusion based on the experiences of other customers.
For example
, when you are buying a dress online, the colours and sizes may vary from the official pictures given on the website. Only when you look at the pictures in the
reviews
, do you realize what the
product
looks like in reality.
Furthermore
,
reviews
can be extremely informative and can help choose the right kind of
product
or service for you.
For instance
, booking a hotel or spa is much easier now because
reviews
give you an idea about the kind of services that are offered. They
also
give you a detailed account of the experiences of various customers with that particular service.
In addition
to
this
,
product
reviews
increase the accountability of businesses. Companies now know that if a certain
product
is not up to the mark, their clients will write a bad review, which in turn makes sales go down.
Thus
, the quality of
products
is at a higher level due to
this
feedback system. To summarize, internet
reviews
make companies more transparent and deliver better
products
and services.
This
is due to the fact that businesses are forced to listen to the demands of the consumers. In general,
reviews
also
help make online shopping easier to navigate.
Therefore
, I feel, internet
reviews
are a positive development in today's world.
Submitted by sanjanakaturi264 on

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