You recently stayed at a hotel for a conference with your company and there were several problems with your room. Write to the hotel management to complain. Include Where you stayed What the problems were How they can fix your complaints

Dear Sir, I am writing
this
letter in relation to my stay during a conference at Galaxy
hotel
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Hotel
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, Wellington. I stayed in room number 489 and I stayed here for three nights. I was not quite happy with my
accomodation
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accommodation
and the services that I was offered during my stay at your hotel.
Firstly
, I would like to tell you about the FnB services as it was a complete mess.
For instance
; in the middle of my dining hours, the staff came and started to clear off the dishes.
Secondly
, the room service was a blunder, as the washroom was not cleaned appropriately and
bed
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the bed
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was not made properly.
Thirdly
, the AC in the room was not working at all. I really think
,
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apply
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that you need to restructure the work
that is
given to the staff at your hotel. If possible get the employees trained enough to serve the customers in an efficient manner
,
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apply
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so that in future
such
kind of mishappening would never occur. I hope you would take my advice in a polite manner. Yours faithfully, Neethu Babu
Submitted by vineethec on

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Topic Vocabulary:
  • I am writing to express my dissatisfaction with...
  • ...which I encountered during my recent stay at...
  • The first issue was...
  • Additionally, I found that...
  • Moreover, the... was not up to standard.
  • I suggest that...
  • This experience has left me...
  • I hope you will address these concerns promptly by...
  • To improve your service, you could...
  • As a form of compensation, I would appreciate...
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