You have received a letter from your bank, asking you to acknowledge receipt of a new bank card. However, the card was missing from the envelope. Write a letter to the bank's head office. In your letter: explain why you are writing express concern about the missing card ask them what they intend to do

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Dear Sir / Ma'am, I am writing
this
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letter to inform you that I did receive an
envelope
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from the
bank
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but the
bank
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card
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was not enclosed in that
envelope
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. I created my savings account in your
bank
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last
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week and I was told that I would receive a letter containing my debit
card
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in it.
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However
Add a comma
,However
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when I received an
envelope
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from the
bank
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it was only a letter inside it and no
card
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was found from within. There could be a possibility that the
bank
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might
forgot
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forget
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to
placed
Wrong verb form
place
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it inside the cover because the
envelope
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was sealed and apparently not stolen. I am concerned about the missing
card
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as it would take another week to get me a new one and I am more of a
card
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user than the cash. I request you to check with your team to see what happened and
also
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let me know what should I do in order to get my debit
card
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quickly. Awaiting your quick response. Thank you. Yours faithfully,
Brijal
Correct your spelling
Bridal
Brinjal
Desai
Submitted by brijal_desai on

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Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

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Topic Vocabulary:
  • acknowledge receipt
  • compromised security
  • unauthorized transactions
  • identity theft
  • reissue
  • secure (the account)
  • fraudulent activity
  • account holder
  • security measures
  • customer service
  • follow-up
  • discrepancy
  • escalate the issue
  • trace the delivery
  • account security
  • financial risk
  • confidential
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