You have recently missed a project deadline which resulted in your company losing an important client. Write a letter to your senior director. In your letter ● apologise for what happened ● explain why you missed the deadline ● tell him/her how you will avoid this situation in future.

Dear Sir, I am writing to you regarding a vital consumer, who has decided to discontinue

with

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apply

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us due to not fulfiling their

timeline

. Accept my apology, I do understand that our organisation has earned substantial amounts of profits in the past, but meeting the

timeline

could be

wiped-off

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wiped off

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all these past profits that we made from

this

firm, in my view. Causes of not fulfiling

timeline

, meeting the

timeline

for the customer requires significant amounts of resources , which could incur

huge

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a huge

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loss

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losses

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for our organisation;

therefore

, I

decide

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decided

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to delay the project. Our customer has lost financially due to not running the operation in time according to customer’s view.

Future

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In future

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decision-making,

consequently

, I have developed a new workflow, which will assist me to get a quick authorisation from you with the cost and benefit analysis for you that I have attached with

this

email. I am awaiting your response about

this

workflow and feedback for any improvement that you may require. Yours faithfully, Ryan Smith