You live in a small university city town . Last week , you drove to a big city about two hours away to buy a new laptop at a good price . You worked on the laptop all week and finished writing a long assignment that is due shortly . However , this week the laptop doesn't even switch on . Write to the store. I your letter: • Tell the store where you live and what happened • Explain the problem with the laptop • State what action you would like the store to take
Dear Sir or Madam
I am writing to express my dissatisfaction with the laptop that I purchased from your store
last
week.
I live in a small town , which is far away from your store. And I spent about two hours driving there, due to
the fact that your shop is much cheaper than others.
All week it was working properly without any defects. However
, this
morning when I was in a hurry to write an assignment, It did not even switch on. I was extremely disappointed because I needed it for my schoolwork. Also
, I watched videos on YouTube to fix this
issue, but I could not do it.
I am displeased with the quality of this
device. As I am unable to drive to your place, I demand that you send a repairman to solve this
problem. Furthermore
, this
laptop should be repaired on Wednesday this
week because of my essential project at school.
I look forward to your reply and a resolution to my problem.
Yours faithfully,
MohinurSubmitted by omondavlat91 on
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task achievement
Try to provide a bit more detailed information about what exactly happened with the laptop to make your problem clearer.
coherence cohesion
Make sure to use transitional phrases to link your ideas smoothly from one paragraph to another.
coherence cohesion
Consider breaking down some complex sentences to enhance readability and reduce the possibility of grammatical errors.
task achievement
You effectively conveyed your dissatisfaction and explained the situation in a clear and concise manner.
greeting and closing
Your closing was polite and expressed a clear expectation for a resolution.