You recently ordered a small item online but when it arrived it was unusable. Write a letter to the company that sold you the item. In the letter: give details about the order you made explain what was wrong with the item tell the company what you want them to do about it

Dear Sir or Madam I am writing to let you know about an item which was purchased by me from your website on the 25th of March.I ordered a T-shirt,which was in
sale
Add an article
the sale
show examples
.Unfortunately,after it was delivered as scheduled on the 27th of March,I noticed that the T-shirt sent was of smaller
size
. I had ordered a large
size
green coloured T-shirt with big stripes in the front from the on-going sale in your company website.After it was delivered,I noticed that the sent item was of a different
size
,which is not fitting me at all.
Moreover
,it does not have stripes,which was another of my requirement. Would you kindly get it exchanged for a bigger
size
with stripes?If it is not possible,I could kindly request you to refund the amount in my wallet,so that I can opt for another purchase. Waiting to hear from you as soon as possible. Yours faithfully Rehana
Submitted by rehanafees on

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Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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Topic Vocabulary:
  • order number
  • shipment
  • delivery
  • damaged
  • defective
  • package
  • request
  • replacement
  • refund
  • customer support
  • awaiting your prompt response
  • solution
  • photos attached
  • upon inspection
  • apologies in advance
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