You work at home and have a problem with a piece of quipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter -describe the problem with the equipment -explain how this problem is affecting your work -say what you want the shop or company to do

Dear Mr John, I am writing you concerning a problem I noticed on my newly acquired
laptop
from your company. Recently, I noticed that the battery doesn't charge well enough to the maximum percentage, meaning that if I have to unplug and work, the
laptop
will shut down sooner than expected. Actually, I would have not bothered you with
this
issue.
However
, it is obstructing my work, because once I disconnect from a power source, the
laptop
will shut down and I will automatically lose all my unsaved work, and that to me is devastating.
Therefore
, I would kindly request you to send your technical support to my office in order to have a look at it and profer a solution to
this
anomaly. If we have to do any replacement of any parts, I believe your company will handle that because the
laptop
is under warranty.
Finally
, I will be waiting for your company staff to come around for the pick-up, do have a wonderful day ahead of you. Yours sincerely, Rotimi
Submitted by Kemi111 on

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