You use the local swimming pool often and during one of your visits you have encountered a problem. Write a letter to the manager and say – What the problem was and when it happened – What the swimming pool staff have done about it – Suggest your own solution to the problem.

dear Sir/Madam, I am writing to express my dissatisfaction with my

last

visit to the local swimming

pool

and to make suggestions to remedy

this

new phenomenon. I have been using the

pool

for more or less six years. It is, in fact, one of my favourite relaxing spots.

to begin

with the issue, I have never seen the swimming

pool

dirty until

last

week which I decided to invite my friends to have some relaxing time with me in your

pool

.

In addition

, what extremely surprised me was the rude attitude of some of your staff that day. The main problem with that dirtiness was beside the

pool

.

First

of all, there was a limitation of seats which made us lie on the ground which was covered with body oil.

Secondly

, what bothered me the most was that when I asked the staff to send someone to clean the spot they even did not look at me let alone answer my request. Anyway, I would like to offer some suggestions to curb

this

issue.

First

and foremost, the staff should be trained how to provide better service to customers. If it is possible,

then

the supervising system out to improve. The

second

recommendation is to check the quality and purify the water and clean the

pool

daily,

this

not only benefits your level of customer service but

also

create a better atmosphere for users.

This

is all I would like to share with you. Thank you for taking the time to read

this

letter. yours faithfully,