Write a letter to the company that sold you the item. In the letter: give details about the order you made explain what was wrong with the item tell the company what you want them to do about it

Dear Sir/Madam, Dear Sir/Madam, I am writing

this

letter regarding a problem I faced with the MRF tennis cricket

bat

which I ordered 4 days back from your website. My order number is xyz12087, and I had been waiting for

this

item eagerly, and today afternoon on 22 March 2022 I received the delivery of

this

product.

However

, with extreme excitement, when I removed the packaging of

this

cricket

bat

, my happiness was ruined and I was extremely disappointed after meticulously observing the product because there is a big crack in the middle of the

bat

,

therefore

it is a defective piece I received. It was unbelievable, as I was under the impression that I ordered from

such

a famous exorbitant brand and expected a supreme quality, but I did not hope that a damaged piece would be sent to me. As

this

bat

can not be used for playing cricket,

thus

either replace

this

defective item or refund my money with I paid for

this

purchase. I have shared the images of

this

broken product and hope the actions will be taken soon. Yours faithfully Sachidanand Tiwari