You recently stayed at a hotel for a conference with your company and there were several problems with your room. Write to the hotel management to complain. Include Where you stayed What the problems were How they can fix your complaints

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Dear manager, I am writing
this
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letter with regards to a few issues I had during my stay in your hotel. As I had a conference in the city of Rio de Janeiro, I stayed for three days at the best room your hotel offers, with a view of the Christ. It was really well located and the room offered all the benefits I was looking for. The
first
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thing I noticed was that the air conditioner was not working properly, in a heat of 40°C, so soon I was all sweat. I tried to take a shower, and to my surprise, the only available temperature was boiling hot.
Although
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I tried to call the reception and explained everything, the technician took two days to fix it and there were no other rooms available. Considering the impact of those problems on my job performance was huge, I discussed it with my lawyer and I would like to ask if you could reimburse my money, as I could not enjoy all the benefits I paid for. I emphasize that I will not accept any different proposals. I look forward to hearing back from you. Yours sincerely, Mariana
Submitted by mariih_borges on

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Topic Vocabulary:
  • I am writing to express my dissatisfaction with...
  • ...which I encountered during my recent stay at...
  • The first issue was...
  • Additionally, I found that...
  • Moreover, the... was not up to standard.
  • I suggest that...
  • This experience has left me...
  • I hope you will address these concerns promptly by...
  • To improve your service, you could...
  • As a form of compensation, I would appreciate...
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