There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. In your letter, describe the complaints that have been made say why the reception area is important suggest how the reception area could be improved

#complaints #reception #area #visitors #company #manager

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Dear Sir, I hope

this

Linking Words

letter finds you well. I am writing to outline the complaints that have been made about the reception area, as well as to suggest several improvements to be implemented. Many visitors expressed their dissatisfaction with our company’s reception area. Since it is not spacious and overcrowded, there are not enough tables to fill in the various papers and chairs to be seated while waiting to be called.

In addition

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, there is only one receptionist operating with plenty of questions which leads to the place being overcrowded. Obviously, the area where visitors arrive is extremely important as it is the image of the company, and give the

first

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impression about the organization.

As a result

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, it is beneficial to equip the place with additional furniture for visitors to use and

lastly

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, hiring a

second

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receptionist would be advantageous. I am looking forward to the change being implemented. Yours sincerely, X

Submitted by mynamesnut on Tue Feb 08 2022

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The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

Dear + name
Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

6
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meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 5.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

154 words

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Topic Vocabulary:

complaints
reception area
unwelcoming
signage
aesthetic appeal
directional signage
ticketing system
professionalism
feedback system
continuous improvement
welcoming atmosphere
efficient
clear signage
comfortable seating

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The Greeting

Some people think that students should study in their own city. However, many students prefer to study far away from their home. Do the advantages of studying away from home outweigh the disadvantages

You made a mistake in classroom. Write a letter to your teacher. In the letter: State your apology Describe the situation Write about your promise to change. Write at least 150 words.

You have some photos of your family taken by a professional photographer. Write a letter to the photographer. In your letter: Say that you liked their photos of your family Ask them to be your photographer at a special family event Give them the details of the event.