Your telephone company made a mistake about sending your bill to a wrong address. Write a letter to the account manager to complain and explain what problems this caused and what you would like them to do

Dear Sir or Madam, I am writing to you with a great complaint about a mistake that your telephone company did to me.
This
never happened before and I am very upset about the whole situation. My
bill
for the
last
month never came, regardless of me paying it as soon as it was calculated.
Firstly
, I thought the post is late, but after waiting a whole month, I received another
bill
where it said that I have to pay for the
last
two months of my telephone
bill
.
Additionally
, my telephone services have been shut down and now, I can not call anyone because of your mistake. I always paid my bills on time, and
this
happens for the
first
time. I attached invoice photos as proof of me paying the
last
month's
bill
. I urge you to find a solution and renew my old services or I will change my phone company
next
week. Yours faithfully, Ognjen Rankovic
Submitted by ognjenrankovic1989 on

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Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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